F And B Service Guest Services Agent

About Gokulam Grand TrivandrumGokulam Grand Trivandrum is a prestigious 5-star hotel in the heart of Kerala's capital, offering guests a luxurious experience marked by exceptional hospitality, world-class amenities, and a rich culinary legacy. As a part of the Gokulam Group, we take pride in providing a memorable experience to both our guests and team...

About Gokulam Grand TrivandrumGokulam Grand Trivandrum is a premier 5-star hotel, offering world-class hospitality with a blend of contemporary luxury and Kerala's rich cultural heritage. With a strong focus on guest satisfaction and service excellence, we are seeking talented professionals to join our dynamic F&B team.Position Summary:The F&B Executive is...

Role Brief:We are looking to hire a F & B Sales Executive whose primary responsibility is to ensure thatguests have a pleasant experience during their visit to our outlet. The role involves varioustasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiriesand requests, providing information about the offers, resolving...

Key Responsibilities:Guest Service & ExperienceGreet and welcome all guests courteously, ensuring a positive first impression.Escort guests to tables, present menus, and introduce service staff.Maintain a professional and pleasant relationship with guests throughout their visit.Anticipate guest needs and ensure all requests are handled promptly and...

Job Summary:Gokulam Grand Hotel, Trivandrum, a distinguished five-star luxury property, is seeking a dynamic, experienced, and passionate Captain – Food & Beverage Service to join our team. The ideal candidate should have a minimum of 3 to 5 years of experience in luxury hotel operations, with a solid understanding of high-end F&B service standards. The...

Roles and ResponsibilitiesThe front office receives information and will then pass this on to the relevant department within the company.Ability to develop required skills and knowledge on the job.You will be the face of the company for all visitors and will be responsible for the first impression we make.You will act as the face of our company and ensure...

Roles and ResponsibilitiesPerforms cleaning duties in cases of emergency or staff shortage.Check rooms and common areas, including stairways and lounge areas, for cleanliness.Thorough knowledge of modern housekeeping techniques and the latest in cleaning technology, hygiene & safety standards.Knowledge of various chemicals and cleaning equipments.Inventory...

Key Result Areas:1) Service delivery and Customer satisfaction.2) Authorised Service Provider (ASP) and Wholesale Dealer (WD) Management3) Revenue Generation and working capital management.4) IT Systems Usage and Training5) Warehouse activities, viz. categorisation, spares stock control and compliance.Job Description:The incumbent would be responsible for...

Job PurposeTo oversee the overall operations of the shop including sales, customer service, dining area management, staff coordination, hygiene, and day-to-day functioning to ensure smooth operations and excellent customer experience.Key Responsibilities1. Store Operations & ManagementSupervise daily store operations including opening, closing, cash...

A reputed and established group in Trivandrum, requires Service Technicians (ITI -Electronics) for the Service Department and Marketing Executive for the Sales Department.Training will be provided for Fresh Candidates. Attractive salary and benefits.Please call between 10am to 4pm .Job Types: Full-time, Permanent, FresherPay: ₹15, ₹25,000.00 per...