Guest Relation Manager
4 days ago
The Guest Relations Manager plays a key role in ensuring a high -quality and personalized guest experience. This position involves managing guest service operations, addressing feedback and complaints, and fostering a warm, professional environment that reflects the organization's hospitality standards.Key Responsibilities:Welcome guests warmly and assist with check -in/check -out procedures.Serve as the primary point of contact for VIPs, returning guests, and high -profile clients.Address and resolve guest concerns and complaints promptly, professionally, and empathetically.Monitor and analyse guest feedback from online reviews, surveys, and direct interactions to identify trends and implement service improvements.Coordinate with internal departments — including Front Desk, Housekeeping, F&B, and Events — to ensure seamless and memorable guest experiences.Maintain detailed records of guest preferences, loyalty data, and service notes to support personalized interactions. RequirementsMust adhere to the formal dress code policy.Previous experience in guest relations, hospitality, or customer service is preferred.Degree or diploma in Hospitality Management or a related field is an added advantage.Effective problem -solving and conflict -resolution skillsAdaptability and flexibility in dynamic environmentsBasic computer literacy (MS Office, CRM/reservation systems)High level of professionalism and work ethic
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Guest Relations
2 days ago
Gurugram, Haryana, India Navraj Group Full time**Job Title**: Guest Relation Executive (only females) **Company Name**: Navraj Group **Location**: Sector 37D & Sector 58 **Salary**: Up to ₹6 LPA **Job Overview**: **How to Apply**: **Key Responsibilities**: - Welcome and greet guests in a warm, friendly, and professional manner. - Ensure guests have a pleasant experience by addressing any needs or...
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Guest Relations Executive
2 weeks ago
Haryana, India URBAN PLUS INFRA BUILD PVT LTD Full time**Client Interaction**: Serve as the first point of contact for visitors, clients, and guests, ensuring a warm, welcoming, and professional experience. Answer inquiries about available properties, services, and amenities, providing timely and accurate information. - **Customer Support**: Respond to customer queries, concerns, and feedback in a prompt and...
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Guest Relation
17 hours ago
India IHG Hotels & Resorts Full timeJob Category Guest Experience As Guest Relation - Manager You will fully comprehend the vision of Six Senses to help people reconnect with themselves others and the world around them and our values of local sensitivity and global sensibility crafted experiences emotional hospitality responsible and caring fun and quirky and pioneering wellness Sustainability...
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Guest Relations
1 week ago
Badshahpur, Gurugram, Haryana, India Trinity Landspace Full time ₹ 4,20,000 - ₹ 6,00,000 per yearThe Guest Relations Executive is responsible for providing exceptional customer service and ensuring a pleasant and seamless experience for all guests. The role involves welcoming guests, addressing their inquiries and concerns, and coordinating with various departments to meet guest needs and exceed expectations.Key Responsibilities:Greet and welcome guests...
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Guest Relation Executive
4 days ago
Haryana, India CHOKO LA Full timeReview arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Address customer complaints...
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Guest Relations Executive
2 weeks ago
Haryana, India URBAN PLUS INFRA BUILD PVT LTD Full time ₹ 3,00,000 - ₹ 6,00,000 per yearClient Interaction:Serve as the first point of contact for visitors, clients, and guests, ensuring a warm, welcoming, and professional experience.Answer inquiries about available properties, services, and amenities, providing timely and accurate information.Customer Support:Respond to customer queries, concerns, and feedback in a prompt and professional...
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Guest Relation Executive
2 days ago
Gurugram, Haryana, India ConsultantKart.com Full time**Job Title: Guest Relation Executive** **Department**: Front Office / Guest Services **Reports To**: Front Office Manager / Guest Relations Manager **Location**: [Hotel/Resort Name], [City, Country] **Industry**: Hospitality / Hotel **Job Summary**: **Key Responsibilities**: - Welcome guests warmly and assist with check-in/check-out processes. - Handle...
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Guest Relation Executive
2 weeks ago
Gurugram, Haryana, India Saltstayz Full timeWe are currently seeking a Guest Relations Executive to join our team. As the Guest Relations Executive, you will play a vital role in ensuring that all guests have a memorable and enjoyable experience at our establishment. You will be responsible for creating a welcoming environment, providing exceptional service, and building strong relationships with our...
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Guest Relation Supervisor
4 days ago
Gurugram, Haryana, India Holiday Inn Full time**Guest Experience & Service** Supervise and guide the guest relations team to deliver outstanding hospitality and personalized service. Ensure smooth check-in and check-out procedures, greeting VIP and repeat guests personally. Handle guest complaints or requests promptly and professionally, ensuring issues are resolved to the guest’s...
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Guest Relations Executive
7 days ago
Gurugram, Haryana, India Grow4sure consulting pvt ltd Full time**Job Title: Guest Relations Executive** **Location: Qutub Plaza, Sector 26, Gurgaon, Haryana** **Company Overviee**: Our company is a Bakery+Cafe themed cafe and a QSR committed to providing exceptional service and memorable experiences to our guests. We are dedicated to excellence in hospitality and are seeking a dynamic individual to join our team as a...