Guest Relation Executive

2 days ago


Haryana, India CHOKO LA Full time

Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift



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