Reservation Associate

We are looking for a Reservations Associate to manage guest inquiries, process bookings, and support our reservation operations. The ideal candidate should have hands-on experience with hotel PMS systems, excellent communication skills, and a customer-first mindset.Key Responsibilities:Handle inbound and outbound reservation calls, emails, and online...

Reservation AssociateHotel Brand: Holiday InnLocation: India, MumbaiHotel: Mumbai International Airport (BOMAP), Sakinaka Junction, Andheri Kurla Road, Andheri East, 400072Job number: 147142

Job Number 24153084 Job Category Reservations Location JW Marriott Mumbai Juhu Juhu Tara Road Mumbai Maharashtra India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail Identify guest reservation needs and determine...

**Additional Information** **Job Number**24220183 **Job Category**Reservations **Location**JW Marriott Mumbai Juhu, Juhu Tara Road, Mumbai, Maharashtra, India, 400049 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

**Reservation Associate** **Job Summary** **Key Responsibilities** **2. Respond to Guest Inquiries**:Answer guest queries regarding room availability, rates, and hotel amenities. **3. Provide Exceptional Customer Service**: Offer personalized service to guests, ensuring their needs are met and expectations exceeded. **4. Maintain Accurate...

Job Responsibilities Handling all the calls and room bookings for the reservations in the hotel. Receive calls enquiring about room availability and rates. Interacts extensively with the guest and travel agents regarding reservations and cancellations To check on reservation activity list/ monthly charts. Ensuring that the right rates are applied in...

The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

**Additional Information** **Job Number**24202492 **Job Category**Reservations **Location**The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

To courteously and promptly handle all reservation requests on the telephone and by mail - To maintain correspondence for each reservation request as per date and month - To constantly update the reservation register - To be well informed of the Hotel facilities, promotions, offers and packages - To utilize the techniques of up selling and suggestive selling...

Additional InformationJob Number Job CategoryReservationsLocationThe Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new...