Reservation Associate

3 days ago

Navi Mumbai, India Majestic Court Sarovar Portico Full time

To courteously and promptly handle all reservation requests on the telephone and by mail
- To maintain correspondence for each reservation request as per date and month
- To constantly update the reservation register
- To be well informed of the Hotel facilities, promotions, offers and packages
- To utilize the techniques of up selling and suggestive selling to maximize revenues
- To be well informed of the discounting policy of the Hotel and the company
- To follow confirmation schedules as per instruction
- To make necessary amendments to a guest booking
- To follow up for pending vouchers and or letters
- To transfer the completed correspondence envelope to the front desk one day prior to guest arrival
- To carry out any duties assigned by the Manager

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mahape, Navi Mumbai - 400710, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Fluent English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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