Customer care executive/Customer Service Representative- US Support

2 days ago

Jaipur, Rajasthan, India Kaapro Management solution Full time ₹ 2,50,000 - ₹ 5,00,000 per year
Company Description

We are a premier HR Consulting Company with HR Solutions to satisfy the most demanding HR needs of clients. Our leadership team has a collective experience of more than 100 man years as HR Consultants in diverse industry verticals.

Job Description

A " Customer Service Representative " must have

  • Excellent verbal, written and listening skills
  • Should have good command over Grammar and Fluency in English
  • Should not have any MTI while conversing
  • Details of several functions to provide quality service
  • Good knowledge of computers
  • Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

  • Handle queries and complaints of the Amazon related to products
  • Transaction handling Services, Problem Solving Efficiency
  • Numerical Ability, High level of accuracy
  • Energetic, friendly and approachable individuals that understand the impact of great customer service
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Strong ability to multitask and take fast decisions independently
  • Maintains composure and patience with customers

JOB SUMMARY:

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively.

Qualifications
  • Education qualifications – HSC/Any Graduate/PostGraduate
Additional Information

Benefits if candidate is relocate his location-

  • Relocation bonus of Rs. 10,000 for the outstation candidates joining in Amazon.
  • Guest House Stay for 15 days.
  • Ticket reimbursement up to Rs. 700.
  • Candidates can apply for an IJP after 6 months.

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