Customer Care Executive

2 days ago

Jaipur, Rajasthan, India Growing Stars Consulting Private Limited Full time

Company Description

Growing Stars Consulting Private Limited is a renowned IT, Non-IT, and BPO Services firm headquartered in Aligarh, India. We specialize in creating tailored opportunities that enable individuals to excel in their professional journeys, including avenues to work and thrive in global destinations. With a vision to provide world-class staffing solutions, our team of expert India Recruitment professionals is committed to empowering clients and advancing careers on a global scale. At Growing Stars Consulting, we are driven by innovation and excellence in shaping futures.

Role Description

This is a full-time, on-site role for a Customer Care Executive located in Jaipur. The Customer Care Executive will handle customer inquiries, provide support, ensure customer satisfaction, and deliver exceptional service experiences. The role involves addressing customer concerns promptly and effectively, maintaining records of customer interactions, and contributing to the growth of customer relationships.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong Communication abilities, including verbal and written communication
  • Sales skills and a customer-focused mindset
  • Problem-solving skills and the ability to handle customer complaints effectively
  • High attention to detail and excellent time management skills
  • Bachelor's degree or equivalent experience is preferred
  • Experience in the BPO or related industry is a plus

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