Customer Relationship Manager
24 hours ago
EduKyu is a fast-growing EdTech company empowering students and professionals in their career journey. We believe in the power of education and strive to provide the best courses and guidance for skill and career growth.
Role: Customer Relationship Management
We are looking for a passionate and driven professional to guide students and professionals toward the right career path. You'll play a key role in counseling clients, generating leads, building relationships, and ensuring an outstanding customer experience.
What You'll Do
- Counsel students/professionals on suitable courses for career growth.
- Handle inbound & outbound calls, resolve queries, and manage objections.
- Build and maintain strong client relationships.
- Follow up to ensure smooth course completion and customer satisfaction.
- Upsell/cross-sell to existing customers and drive business growth.
- Collaborate with internal teams to deliver the best results.
What We're Looking For
- Excellent verbal & written communication.
- Strong problem-solving and multitasking skills.
- Sales-driven, target-oriented, and customer-focused.
- Patience, adaptability, and ability to thrive under pressure.
- Self-motivated with a passion for growth.
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