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• 

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  6 days ago

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  Team Lead WFM

  5 days ago

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  Pune, India Tech Mahindra Full time

  Role and Responsibilities: ● Lead and manage the scheduling team to ensure timely and accurate roster creation using IEX (NICE WFM) ● Oversee schedule generation, exception handling, shift allocation, and leave management for multiple LOBs/processes ● Ensure schedule adherence and alignment with forecasted volumes, headcount, and SLA...

• 

  Team Lead WFM

  6 days ago

  ---

  Pune, India Tech Mahindra Full time

  Role and Responsibilities: ● Lead and manage the scheduling team to ensure timely and accurate roster creation using IEX (NICE WFM) ● Oversee schedule generation, exception handling, shift allocation, and leave management for multiple LOBs/processes ● Ensure schedule adherence and alignment with forecasted volumes, headcount, and SLA commitments ●...

• 

  Team Lead WFM

  5 days ago

  ---

  pune, India Tech Mahindra Full time

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• 

  Team Lead WFM

  5 days ago

  ---

  Pune, India Tech Mahindra Full time

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• 

  Team Lead WFM

  5 days ago

  ---

  Pune, India Tech Mahindra Full time

  Role and Responsibilities: ● Lead and manage the scheduling team to ensure timely and accurate roster creation using IEX (NICE WFM) ● Oversee schedule generation, exception handling, shift allocation, and leave management for multiple LOBs/processes ● Ensure schedule adherence and alignment with forecasted volumes, headcount, and SLA commitments...

• 

  Team Lead WFM

  3 days ago

  ---

  Pune, India Tech Mahindra Full time

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• 

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