Team Lead WFM

Role and Responsibilities:● Lead and manage the scheduling team to ensure timely and accurate roster creation using IEX (NICE WFM)● Oversee schedule generation, exception handling, shift allocation, and leave management for multiple LOBs/processes● Ensure schedule adherence and alignment with forecasted volumes, headcount, and SLA commitments●...

Job OverviewWe are seeking a seasoned professional to take on the role of Team Lead WFM. As a pivotal member of our workforce management team, you will be responsible for creating timely and accurate rosters, ensuring schedule adherence, and aligning with forecasted volumes.You will oversee the scheduling team and collaborate closely with forecasting,...

we are hiring Senior Manager WFM for Pune location .Shift Timings - Flexible (24*7)Role Overview:Provide leadership and management to program staff and the primary care sector as it relates to workforce development.Contribute strategic development and partnerships relating to workforce developmentProvide leadership for the development of a workforce...

Job Overview:The Workforce Management Lead is responsible for developing and optimizing capacity plans, designing support channel solutions, monitoring operational performance, and creating data-driven insights to inform leadership decisions.Key Responsibilities:Develop statistical models for demand forecasting based on volume trendsConduct regular audits of...

Company DescriptionOnly B2B is a globally trusted ISO-compliant demand generation company that provides intelligent strategies for lead generation and demand generation. Our experts utilize the latest and most sophisticated methods to generate warm, qualified sales leads, supporting your sales and marketing teams. We aim to nurture these leads into...

Job Overview\This is a challenging and rewarding role for a skilled consultant who can design, configure, and deliver end-to-end workforce management solutions for large-scale clients.\The successful candidate will play a pivotal role in gathering client requirements, architecting scalable solutions, and implementing best practices across various industries...

Role UKG WFM Architect Location India Note We have an urgent requirement for pharmaceutical distribution supply chain healthcare services JD Leading and driving UKG WFM implementations and providing strategic direction to ensure successful implementation and optimization Experience in defining system architecture ensuring alignment to...

We have excellent opening for the position of Team Lead. (Sr. Desktop Engineer)Qualification: Any graduateExperience: 4 to 10 YrsJob Location: Pune (Pimpari)JD as followsPreparation of Daily Client reports & Application Outage communications.IT Service Management (ITSM) based on ITIL best practices.ITIL V3 Service Strategy, Service Transition, Service...

* Greetings from Starhire consultancyURGENT HIRING*Lead Generation Executive And Demand Generation Executive (EXPERIENCED)*Are u ready to elevate your career with an exciting role in lead generation and demand genaration? Join our dynamic teamPosition:Lead Generation Executive/Demand Generation Executive*Location:NIBM Road , Pune*What we're looking...

The Scheduling Team Lead plays a pivotal role in ensuring timely and accurate roster creation using IEX (NICE WFM). This individual leads the scheduling team to ensure adherence to forecasted volumes, headcount, and SLA commitments.Responsibilities:Lead and manage the scheduling team to guarantee seamless schedule generation and exception handlingOversee...