Wfm Analyst

Job Title : Analyst / Senior Analyst (Full-time) - WorkForce Management Location : Pune Shift : US Shift (Night Shift) Experience : Analyst: 2–4 years | CTC : 4.5 LPA Senior Analyst: 4–6 years | CTC : 7 LPA Key Responsibilities : Prepare and maintain regular MIS reports  for performance tracking and business insights. Conduct detailed data analysis...

Job Description Role: WFM - Analyst Job purpose: To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy. Key areas of responsibility: - Forecasting and capacity modeling - Analysis of historic trends to predict future volumes - Create capacity plan and review the same on an...

Role: Senior Analyst - Workforce Planning Job purpose: Arthur J. Gallagher is seeking a highly skilled and experienced Senior Analyst in Workforce Planning with expertise in forecasting to join our dynamic team. The ideal candidate will play a pivotal role in optimizing workforce operations, ensuring efficient resource allocation, and delivering accurate...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Role & responsibilitiesReal-Time MonitoringIdentify and react to deviations from schedules, including absenteeism, adherence, and unexpected volume fluctuationsTrack and report on agent schedule adherence, ensuring that employees adhere to their assigned work schedulesAssist in reassigning agents or reallocating resources to address emerging...

Position:Scheduling Analyst Location:Gurgaon, Haryana OR Pune, Maharashtra (Work from Office) Experience:2.5+ WFM/scheduling experience preferred Qualification:GraduateWe're hiring aScheduling Analystto join our Workforce Management team In this role, you'll be responsible for creating efficient schedules, maintaining WFM system accuracy, and analyzing...

Ready to shape the future of work?At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...

**Internal Job Posting - Real Time Analyst **No Of opening: 1** **Location: Mumbai** **Job Grade: M2 **Responsibilities** - Ensuring all stand MIS are submitted on timely manner with complete and accurate information as when required by business - Managing queuing in partnership with Supervisors (COD) by relaying real time concerns on AUX, Talk time...