WFM Analyst
3 weeks ago
Job Title : Analyst / Senior Analyst (Full-time) - WorkForce Management Location : Pune Shift : US Shift (Night Shift) Experience : Analyst: 2–4 years | CTC : 4.5 LPA Senior Analyst: 4–6 years | CTC : 7 LPA Key Responsibilities : Prepare and maintain regular MIS reports for performance tracking and business insights. Conduct detailed data analysis to support Workforce Management (WFM) and business planning. Develop and apply accurate forecasting models based on historical and real-time data. Work extensively with Advanced Excel for reporting, automation, and analysis. Utilize formulas , pivot tables, charts, and dashboards for real-time decision support. Collaborate with internal stakeholders for data accuracy and timely insights. Candidate Requirements : Strong proficiency in Advanced Excel (lookups, pivot tables, nested formulas, dashboards, macros). Good understanding of forecasting techniques , trend analysis , and WFM metrics . Excellent verbal and written communication skills . Must be currently residing in Pune or nearby areas . Should be comfortable working in US Shifts . Note : Only candidates who are open to night shift and currently based in or near Pune will be considered.
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Wfm Analyst
2 weeks ago
Pune, Maharashtra, India R3 Consultant Full timeJob Title Analyst Senior Analyst Full-time - WorkForce Management Location Pune Shift US Shift Night Shift Experience Analyst 2-4 years CTC 4 5 LPA Senior Analyst 4-6 years CTC 7 LPA Key Responsibilities Prepare and maintain regular MIS reports for performance tracking and business insights Conduct detailed data analysis to support Workforce Management WFM...
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WFM - Analyst
2 weeks ago
Pune, India Trigent Software Private Limited Full timeRole: WFM - Analyst Job purpose: To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy. Key areas of responsibility: Forecasting and capacity modeling Analysis of historic trends to predict future volumes Create capacity plan and review the same on an agreed frequency i.e....
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WFM - Senior Analyst
2 weeks ago
Pune, India Trigent Software Private Limited Full timeRole: Senior Analyst - Workforce Planning Job purpose: Arthur J. Gallagher is seeking a highly skilled and experienced Senior Analyst in Workforce Planning with expertise in forecasting to join our dynamic team. The ideal candidate will play a pivotal role in optimizing workforce operations, ensuring efficient resource allocation, and delivering accurate...
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Senior Analyst
2 weeks ago
Pune, India Trigent Software Private Limited Full timeRole: Senior Analyst - Workforce Planning Job purpose: Arthur J. Gallagher is seeking a highly skilled and experienced Senior Analyst in Workforce Planning with expertise in forecasting to join our dynamic team. The ideal candidate will play a pivotal role in optimizing workforce operations, ensuring efficient resource allocation, and delivering accurate...
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Manager-Workforce Management-WFM
1 week ago
Pune, Maharashtra, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionJob Description : Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers Manages a MIS team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages MIS processes,...
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Manager-Workforce Management-WFM
1 week ago
Pune, Maharashtra, India EXL Full time ₹ 1,20,000 - ₹ 3,00,000 per yearJob Description : Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers Manages a MIS team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages MIS processes, Client KPIs...
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WFM- Senior Executive
2 weeks ago
Pune, Maharashtra, India WNS Holdings Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesReal-Time MonitoringIdentify and react to deviations from schedules, including absenteeism, adherence, and unexpected volume fluctuationsTrack and report on agent schedule adherence, ensuring that employees adhere to their assigned work schedulesAssist in reassigning agents or reallocating resources to address emerging...
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Workforce Management Analyst
1 week ago
Hyderabad, Pune, India Ghrs Training Full time ₹ 84,000 per yearHiring for WFM RTAhyderabad /PuneImmediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/RosteringCtc - 7 LPA Night shiftsWork from officeGraduation mandatory 5 days working 2 way cabsContact neha
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AML Analyst
3 days ago
Pune, India Yatinder Kumar (Proprietor Of Workforce Management Consultancy) Full timeJob Description India's No. 1 IT Company is Hiring for AML Analyst (Transaction Monitoring Domain) Location- Pune Eligibility - - 12+3 years of Regular Education - Must Have exp in Transaction monitoring , Fraud Dispute , Chargeback. - Excellent verbal and written communication skills SALARY UP-TO 5.5 LPA For More Information Kindly Call @ WhatsApp- & Pass...
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Business Analyst
4 weeks ago
Pune, India Genpact Full timeJob Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...