WFM Analyst
2 days ago
Job Title : Analyst / Senior Analyst (Full-time) - WorkForce Management Location : Pune Shift : US Shift (Night Shift) Experience : Analyst: 2–4 years | CTC : 4.5 LPA Senior Analyst: 4–6 years | CTC : 7 LPA Key Responsibilities : Prepare and maintain regular MIS reports for performance tracking and business insights. Conduct detailed data analysis to support Workforce Management (WFM) and business planning. Develop and apply accurate forecasting models based on historical and real-time data. Work extensively with Advanced Excel for reporting, automation, and analysis. Utilize formulas , pivot tables, charts, and dashboards for real-time decision support. Collaborate with internal stakeholders for data accuracy and timely insights. Candidate Requirements : Strong proficiency in Advanced Excel (lookups, pivot tables, nested formulas, dashboards, macros). Good understanding of forecasting techniques , trend analysis , and WFM metrics . Excellent verbal and written communication skills . Must be currently residing in Pune or nearby areas . Should be comfortable working in US Shifts . Note : Only candidates who are open to night shift and currently based in or near Pune will be considered.
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▷ Urgent Search: WFM Analyst
2 weeks ago
Mumbai, Pune, India Gallagher Service Center LLP Full timeJob Description Role: WFM - Analyst Job purpose: To work as part of a greater WFM team and ensure that all functions performed/services provided are in line with the overall WFM strategy. Key areas of responsibility: - Forecasting and capacity modeling - Analysis of historic trends to predict future volumes - Create capacity plan and review the same on an...
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Manager-Workforce Management-WFM
1 week ago
Pune, Maharashtra, India EXL Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionJob Description : Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers Manages a MIS team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages MIS processes,...
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Senior Executive
2 days ago
pune, India WNS Global Services Full timeCompany Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...
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Senior Executive
4 days ago
Pune, Maharashtra, India WNS Global Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...
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Senior Executive
4 days ago
Pune, Maharashtra, India WNS Global Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...
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Manager-Workforce Management-WFM
1 week ago
Pune, Maharashtra, India EXL Full time ₹ 1,20,000 - ₹ 3,00,000 per yearJob Description : Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers Manages a MIS team for 3 to 5 clients. Effectively leads and mentor the team to support Ops. Directly manages MIS processes, Client KPIs...
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WFM Analyst
2 weeks ago
Pune, Maharashtra, India Pamsha Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJD:Experience: 2-6 yearsCandidate should be ready for face-to-face interview.Key areas of responsibility:· Forecasting and capacity modelingo Analysis of historic trends to predict future volumeso Create capacity plan and review the same on an agreed frequency i.e. Actual v/s projected capacity· Ensures that all reports originating from the team are...
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Workforce Management Analyst
4 weeks ago
Pune, India Aptino, Inc. Full timePosition: Scheduling Analyst Location: Gurgaon, Haryana OR Pune, Maharashtra (Work from Office) Experience: 2.5+ WFM/scheduling experience preferred Qualification: Graduate We're hiring a Scheduling Analyst to join our Workforce Management team! In this role, you'll be responsible for creating efficient schedules, maintaining WFM system accuracy, and...
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Scheduling Analyst
5 days ago
Pune, Maharashtra, India Aptino, Inc. Full time ₹ 2,50,000 - ₹ 7,50,000 per yearPosition:Scheduling Analyst Location:Gurgaon, Haryana OR Pune, Maharashtra (Work from Office) Experience:2.5+ WFM/scheduling experience preferred Qualification:GraduateWe're hiring aScheduling Analystto join our Workforce Management team In this role, you'll be responsible for creating efficient schedules, maintaining WFM system accuracy, and analyzing...
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Workforce Management Analyst
1 week ago
Hyderabad, Pune, India Ghrs Training Full time ₹ 84,000 per yearHiring for WFM RTAhyderabad /PuneImmediate joiners Skills-WFM/RTA/Scheduling/Capacity planning/Real time analyst/RosteringCtc - 7 LPA Night shiftsWork from officeGraduation mandatory 5 days working 2 way cabsContact neha