WFM- Senior Executive

we are hiring Senior Manager WFM for Pune location .Shift Timings - Flexible (24*7)Role Overview:Provide leadership and management to program staff and the primary care sector as it relates to workforce development.Contribute strategic development and partnerships relating to workforce developmentProvide leadership for the development of a workforce...

Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

Role and Responsibilities:● Lead and manage the scheduling team to ensure timely and accurate roster creation using IEX (NICE WFM)● Oversee schedule generation, exception handling, shift allocation, and leave management for multiple LOBs/processes● Ensure schedule adherence and alignment with forecasted volumes, headcount, and SLA commitments●...

About the Role:As a Senior Integration Consultant, you will be responsible for designing, developing, and deploying integration solutions for our clients to meet their interfacing requirements with UKG products. These requirements include creating various types of output files using Dell Boomi and ensuring seamless integration with different environments....

Role PurposeThe purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account.Do*Maximize process...

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superiorworkforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior...

he Workforce Management (WFM) Manager for the Voice Process is responsible for overseeing and optimizing the workforce planning and scheduling activities to ensure efficient and effective operations. This role involves managing the forecasting, scheduling, and real-time monitoring of call center activities to meet service level agreements and operational...

Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior HCM and workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of HCM and Workforce management software to design and implement solutions that maximize benefits for our customers. Your...

Job Title: Senior Operations Manager – Call Centre / BPO OperationsExperience:10+ Years (with minimum 4–5 years in a leadership/operations management role)Location:PuneNotice Period: Immediate JoinerAbout The RoleWe are seeking an experiencedSenior Operations Managerwith a proven background incall centre/BPO operations management. The ideal candidate...