Senior Quality Analyst

We're Hiring – Quality Analyst (BPO Process)FastInfo Pvt. Ltd. is looking for a skilled Quality Analyst to join our team in Salt Lake, Kolkata.Experience: Minimum 1 year in BPO Quality / Call AuditingSalary: As per industry standardsKey Responsibilities:Audit calls/chats and ensure process qualityShare feedback to improve agent performanceTrack ZTP & Fatal...

Role & responsibilities- Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Experience working on QC tools. Required Candidate profileMinimum 1 year experience as Quality Analyst in International Process. Excellent...

Company DescriptionCyberSWIFT is an IT services company based in Columbus, Ohio, specializing in Software Development, mobile apps development, and geospatial (GIS) services. We are a customer-driven company focused on client satisfaction, offering competitive pricing without compromising on quality. CyberSWIFT is dedicated to assisting with your Information...

Company DescriptionSnap-on is dedicated to providing mission-critical professionals—primarily technicians, engineers, and technical personnel—with high-quality, productivity-enhancing solutions. We offer a broad range of products including manual and power tools, tool storage, diagnostic and repair systems, and shop equipment. Founded in 1920, Snap-on is...

About the Role :-We are looking for a Quality Analyst who will take ownership of end-to-end testing processes, collaborate closely with cross-functional teams, and ensure the delivery of high-quality software solutions. This role requires strong expertise in test planning, test case design, defect management, Agile methodologies, and root cause analysis,...

HIRING ALERT#Hiringalert We're Hiring – Quality Analyst (BPO Process)Location: Salt Lake, KolkataCompany: FastInfo Pvt. Ltd.** Experience: Minimum 1 year in BPO Quality / Call Auditing** Salary: As per industry standards Key Responsibilities:** Audit calls/chats and ensure process quality** Share constructive feedback to boost agent performance** Track ZTP...

Job DescriptionJob Title: Quality Analyst L2Req Id: 63366City: KolkataState/Province: West BengalPosting Start Date: 11/18/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

Senior Business AnalystJoin us as a Senior Business Analyst on our Business Analysis team in our Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India.What You'll Achieve:We are looking for a Business Analyst who will be the vital link between our information technology...

Monitor and evaluate voice interactions for quality assurance.identify process gaps and provide actionable feedback to agents.Maintain audit records and prepare quality reports.Collaborate with training and operations teams to improve service quality.Ensure adherence to company standards and compliance guidelines.Conduct calibration sessions to align with...

About the RoleWe are looking for a detail-oriented Data Quality Analyst to ensure accuracy,consistency, and integrity of our data assets. The ideal candidate will be responsiblefor validating ETL pipelines, managing master data, identifying anomalies, anddriving automation in QA processes. This role directly supports our data-drivendecision-making by...