
Cluster leader/Operations Executive
1 week ago
Website:
Key Responsibilities:
Operations Management
* Oversee daily operations of ambulance services across districts
* Ensure optimal deployment, availability & response time of ambulances
* Monitor KPIs: vehicle uptime, response time, and service quality
Team Leadership
* Supervise and support drivers, paramedics, fleet executives, and staff
* Conduct regular team meetings, training sessions, and performance reviews
Fleet & Maintenance Coordination
* Schedule routine maintenance to ensure vehicle roadworthiness
* Coordinate with garages, fuel providers & GPS monitoring vendors
* Ensure cleanliness, equipment, and readiness of all ambulances
Compliance & Reporting
* Adhere to statutory and operational guidelines
* Maintain MIS reports, shift schedules, fuel logs, and service records
Stakeholder Coordination
* Liaise with control rooms, hospitals, and government health officials
* Resolve service issues, grievances, and emergency escalations promptly
Emergency Response
* Lead operations during crises, mass casualty incidents, or breakdowns
* Implement SOPs for disaster and emergency response situations
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