Customer Care Executive
3 days ago
Job Title: Aftersales Executive
Department: Customer Service / Aftersales
Location: Sahibabad, Ghaziabad
Experience Required: 6 Months to 2 Years
Employment Type: Full-Time
Reporting To: Aftersales- Manager
Job Summary:
We are looking for a dedicated and customer-focused Aftersales Executive to join our team. The successful candidate will be responsible for ensuring customer satisfaction post-purchase, managing service and maintenance processes, handling complaints, and promoting aftersales products or services.
Key Responsibilities:
- Act as the primary point of contact for customers after the sale has been completed.
- Manage and follow up on customer service issues, complaints, or warranty claims to ensure timely resolution.
- Coordinate with service teams, technicians, and parts departments to deliver a seamless aftersales experience.
- Maintain records of service interactions, repairs, and customer feedback.
- Promote and upsell service contracts, extended warranties, and accessories.
- Monitor service performance metrics.
- Ensure compliance with company policies, service standards, and warranty procedures.
- Prepare and present aftersales reports to management.
- Conduct customer satisfaction surveys and initiate improvement actions based on feedback.
Requirements:
- Bachelor's degree in Business Administration, Marketing, Mechanical Engineering, or related field.
- Minimum 6 months of experience in aftersales, customer service, or a similar role.
- Strong English communication and interpersonal skills.
- Problem-solving attitude with a customer-first mindset.
- Knowledge of CRM systems and service software is a plus.
- Technical knowledge relevant to the product/service offered is an advantage.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Work Location: In person
-
Technical Supervisor
2 weeks ago
Sahibabad, Uttar Pradesh, India Grover Care Insurance broker Full time ₹ 3,60,000 - ₹ 6,00,000 per yearKey ResponsibilitiesConduct site visits for accurate measurement and feasibility assessment.Interpret technical drawings, layouts, and BOQs for modular kitchen projects.Coordinate with designers, production team, and vendors for timely execution.Supervise installation at sites ensuring alignment with approved drawings and quality standards.Monitor work...
-
Sales Executive
2 weeks ago
Sahibabad, Uttar Pradesh, India Delhi core and lamination Full time ₹ 1,80,000 - ₹ 3,00,000 per yearLooking for a result driven sales executive who's responsible for achieve Target and organization Goals. Coordinate with clients and maintain a strong relationship with clients. Develop and execute effective sales strategies to meet customer needs and drive business growth.Job Type: फ़ुल-टाइमPay: ₹15, ₹25,000.00 per...
-
Fresher - MBA
1 day ago
Sahibabad, Uttar Pradesh, India RN FAUCETS PVT LTD Full time ₹ 2,00,000 - ₹ 2,50,000 per yearJob Description – Marketing & Sales Executive (MBA Fresher)Industry: Sanitaryware & Bathroom FittingsLocation: [Insert Location]Reporting To: Sales & Marketing Manager / Regional HeadPosition OverviewWe are looking for enthusiastic and ambitious MBA freshers with a specialization in Marketing & Sales to join our growing team in the sanitaryware and...
-
Business Development Manager
5 days ago
Sahibabad, Uttar Pradesh, India AARNAV GLOBAL EXPORTS Full time ₹ 4,80,000 - ₹ 6,00,000 per yearKey ResponsibilitiesTeam ManagementLead, motivate, and mentor the inside sales team to achieve sales targets.Monitor team performance, provide training, and ensure KPIs are met.Sales & Lead ManagementHandle inquiries and leads from Alibaba, Indiamart, inbound leads, and other online platforms.Qualify, follow up, and convert leads into long-term...
-
Back Office Executive
3 days ago
Sahibabad, Uttar Pradesh, India dhanesh card creation Full time ₹ 1,56,000 - ₹ 2,40,000 per yearSales & Purchase Entry: Accurately record sales and purchase transactions in the company's ERP/software system on a daily basis.Dispatch Management: Maintain proper hisaab (records) of dispatches, bundle counts, roll/sheet details, and ensure correct entry of stock movement.Billing & Invoicing: Prepare customer invoices and supplier bills, cross-check...
-
Telesales Specialist
3 days ago
Sahibabad, Uttar Pradesh, India Espion Infotech Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 2,70,000 per yearRole OverviewWe are looking for a motivated Telesales Executive to generate new clients for our website development services. The candidate will be responsible for manually dialing numbers from Google Maps leads, engaging with prospects in the USA and Canada, and achieving monthly targets.Key ResponsibilitiesManually dial and connect with potential clients...
-
Assistant Executive
3 days ago
Sahibabad, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 3,60,000 per yearAbout Suroskie BeautySuroskie Beauty is a fast-growing D2C beauty and self-care brand redefining luxury, innovation, andcommunity-driven product launches.Started from a basement with just two products, today Suroskie has built a loyal community and continues toexpand rapidly with unique, result-oriented products.This is a rare opportunity to work directly...
-
Social Media Executive
2 weeks ago
Sahibabad, India Adware Technologies Full time**Urgent Hiring_ Social Media Executive** Develop and implement SM strategy for Facebook, Instagram, LinkedIn, Twitter and other social media platforms as required, in alignment with the goals of the organization. Consistency of brand communication across all platforms and influencers. **Job description** - Manage and help to create marketing content to...
-
Digital Marketing Expert
2 weeks ago
Sahibabad, India Adware Technologies Full timeWe are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website's architecture to ensure user-friendliness. Develop...
-
Runner/ Rider
7 days ago
Sahibabad, India Uniba Workwear Full timeResponsibilities include: - Delivering parcels to customers safely and on time - Know how to use Google Maps to find a location - Collection and delivery of samples, Documents, Spare parts and cheques for the organization. - Should have Valid Driving License (DL) Individual with experience in Delivery/ As Driver/ As purchasing/ Field executives can also...
-
Sales Executive
2 weeks ago
Sahibabad, Ghaziabad, Uttar Pradesh, India Delhi Core and lamination pvt Ltd Full timeLooking for a result driven sales executive who's responsible for achieve Target and organization Goals. Coordinate with clients and maintain a strong relationship with clients. Develop and execute effective sales strategies to meet customer needs and drive business growth. **Job Type**: फ़ुल-टाइम Pay: ₹15,000.00 - ₹25,000.00 per...
-
Accounts Executive
1 week ago
Sahibabad, Delhi, Delhi, India Aone Outsourcing Solutions Full time**Role Overview** We are looking for a detail-oriented **Accounts Executive** with hands-on experience in **SAP (FICO module)** to handle end-to-end **Accounts Payable (AP)** and **Accounts Receivable (AR)** functions. The role involves invoice processing, vendor/customer reconciliations, payments, collections, and supporting statutory compliance &...
-
Marketing Executive
1 week ago
Sahibabad, Delhi-NCR, India Balajee Luxurious Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per yearMarketing Person Job Description A marketing person is responsible for planning, executing, and monitoring marketing campaigns to promote the company's products, services, or brand. This role demands creativity, analytical thinking, and strong communication skills to achieve business growth and brand awareness. Roles and Responsibilities ü Develop and...
-
Export Executive
3 hours ago
Sahibabad, Ghaziabad, Uttar Pradesh, India Pacific Foods Full timeThis is a full-time on-site role for a export executive located in Ghaziabad. The export executive will be responsible for generating leads, conducting market research, analyzing market trends, and providing exceptional customer service. The role involves developing and maintaining client relationships, identifying new business opportunities, and preparing...
-
Dispatch Executive
7 days ago
Sahibabad, Ghaziabad, Uttar Pradesh, India Sai Life medical Devices Full timeDispatch Executive Job Summary Key Responsibilities 1. Dispatch Management: Coordinate with drivers, vendors, and customers to ensure smooth dispatch operations. 2. Vehicle Tracking: Monitor vehicle movement and location using GPS tracking systems. 3. Communication: Communicate with drivers, customers, and other stakeholders to provide updates on...
-
E-commerce Operations Executive
2 weeks ago
Sahibabad, Ghaziabad, Uttar Pradesh, India JB Enterprises Full timeFemale Apply e-com platforms (Amazon, Flipkart, other E Commerce Site etc).Providing Performance Marketing Review and Feedback on E-com pages-Product Management and ensuring presence and availability - The role requires you to take care of day to day operations like Product listing, monitoring sales, Managing ad campaigns, dispatch's, inventory management,...