Quality & Training Manager – Title Search

2 days ago

Hyderabad, Telangana, India Orchestrate Mortgage and Title Solutions, LLC Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location:
Hyderabad-Onsite

Experience:
Minimum 5 years (as a Quality & Training Manager in Title Search – mandatory)

About the Role

We are hiring a
Quality & Training Manager – Title Search
with proven expertise in
managing quality assurance and training teams specifically within the US Title Search/Title Insurance domain
. The ideal professional brings
at least 5 years of hands-on managerial experience
in training, auditing, and driving process excellence for Title Search operations.

Key Responsibilities

  • Lead the
    quality & training function
    for Title Search projects, ensuring compliance, accuracy, and client satisfaction.
  • Design, deliver, and evaluate
    training programs focused on title search processes
    such as Title Commitment, Deeds, Mortgages, Liens, and Judgments.
  • Monitor
    process adherence and audit results
    , providing coaching, refresher training, and process improvement guidance.
  • Conduct
    root cause analysis (RCA)
    for errors and drive corrective/preventive actions.
  • Lead and mentor a
    team of quality analysts and trainers
    , providing direction and performance feedback.
  • Collaborate with operations and client stakeholders to ensure smooth onboarding and continuous upskilling.
  • Build
    quality dashboards and performance reports
    for leadership review.

Requirements

  • Graduate/Postgraduate, preferably in Law/Business/Commerce or related field.
  • Minimum 5 years of experience as a Quality & Training Manager in Title Search
    (real estate/title insurance domain is mandatory).
  • Strong knowledge of title search, property ownership verification, liens, judgments, and related legal documents.
  • Demonstrated success in
    designing and delivering training
    programs within Title Search operations.
  • Excellent communication, leadership, and stakeholder management skills.

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