
Quality & Training Manager – Title Search
1 day ago
Location:
Hyderabad-Onsite
Experience:
Minimum 5 years (as a Quality & Training Manager in Title Search – mandatory)
About the Role
We are hiring a
Quality & Training Manager – Title Search
with proven expertise in
managing quality assurance and training teams specifically within the US Title Search/Title Insurance domain
. The ideal professional brings
at least 5 years of hands-on managerial experience
in training, auditing, and driving process excellence for Title Search operations.
Key Responsibilities
- Lead the
quality & training function
for Title Search projects, ensuring compliance, accuracy, and client satisfaction. - Design, deliver, and evaluate
training programs focused on title search processes
such as Title Commitment, Deeds, Mortgages, Liens, and Judgments. - Monitor
process adherence and audit results
, providing coaching, refresher training, and process improvement guidance. - Conduct
root cause analysis (RCA)
for errors and drive corrective/preventive actions. - Lead and mentor a
team of quality analysts and trainers
, providing direction and performance feedback. - Collaborate with operations and client stakeholders to ensure smooth onboarding and continuous upskilling.
- Build
quality dashboards and performance reports
for leadership review.
Requirements
- Graduate/Postgraduate, preferably in Law/Business/Commerce or related field.
- Minimum 5 years of experience as a Quality & Training Manager in Title Search
(real estate/title insurance domain is mandatory). - Strong knowledge of title search, property ownership verification, liens, judgments, and related legal documents.
- Demonstrated success in
designing and delivering training
programs within Title Search operations. - Excellent communication, leadership, and stakeholder management skills.
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