Operations Business Analyst
24 hours ago
Responsibilities:
- Analyze and evaluate existing business processes to identify inefficiencies and areas for improvement.
- Monitor and report on the performance of implemented improvements to ensure sustained success.
- Collaborate with cross-functional teams to gather and analyze data and develop actionable insights.
- Conduct root cause analysis to address operational issues and implement corrective actions.
- Assist in the development and maintenance of key performance indicators (KPIs) to measure process effectiveness.
- Support the continuous improvement culture by promoting innovation and a problem-solving mindset across the organization.
Requirements:
- Bachelors degree in Business Administration, Commerce, Engineering, Statistics, Mathematics, or a related field.
- Proven experience in process improvement, operations analysis, or a similar role.
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- Experience with Transportation & Logistics – mandatory.
- Highly skilled in Microsoft Excel – mandatory.
- Exceptional English communication skills – mandatory.
- Excellent communication and interpersonal skills to work effectively with diverse teams.
- Proficient in Microsoft Office Suite (PowerPoint, Word) and data analysis software.
Ideal:
- Certification in Lean Six Sigma (Green Belt or higher) is highly desirable.
- Experience in the operations or distribution industry.
- Knowledge of project management principles and methodologies.
- Familiarity with ERP systems and data visualization tools (e.g., Tableau, Power BI).
- Ability to lead and facilitate cross-functional teams and workshops.
- Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
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