Senior Human Resources Business Partner

Designation:
Senior People Business Partner

Location:
Bangalore, India

Why should you choose us?

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit:

Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let's build the future of mobile telecommunications together

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.9 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit

What will you do?

• Identify and focus on people strategies that are aligned to business strategy
• Encourage growth and career advancement among our Talents, in line with business direction
• Guiding and coaching leaders in adhering to our values, purpose and philosophies for a positive employee experience
• Build career paths and encourage an environment of talent development
• Drive impact through the execution of People related critical initiatives and programs/projects being run to support key strategic objectives.
• Influence diversity standard methodologies & inclusion programs
• Manage pay and recognition related matters
• Influence business direction and coach the right choices through data insights from people analytics, engagement survey, etc.

Responsibilities:

• Strong business acumen and ability to be comfortable with high volume workload, dealing with ambiguity, and not be afraid to "roll up your sleeves".
• Thoughtful ability to develop strategic relationships with your business partners – you influence the decisions. You can root cause issues quickly and uncover core issues using data, then lean in, consult with, and teach the business how decisions affect their people engagement / the organization and create new mechanisms as needed.
• Excellent interpersonal skills, ability to build relationships and customer service orientation
• Identifies areas of opportunity and develop solutions to drive Inclusion Diversity Equality and Belonging, employee engagement and a high performance culture.
• Partners closely with business leaders to implement HR Strategy.
• Partners with COEs (L&OD, Internal Coms, C&B, HROps) across the organization, and other Stakeholders to ensure processes and initiatives are successfully implemented and effectively developed.
• Applies knowledge of local laws and regulations to provide high-touch, employee–facing support in the areas of talent management, employee relations, total rewards, talent acquisition and development.

Minimum Qualifications:

• Should have a professional qualification in Human Resources.
• Minimum 15 years of work experience with mix of Business HR + COE's areas of Talent Management etc.

Knowledge, Skills, Abilities, Competencies:

• Expertise in one or more centers of excellence (leadership development, talent management, compensation and benefits, talent acquisition, etc.)
• Experience leading and developing teams/project teams with the ability to inspire, innovate, motivate, influence, and hold teams accountable to high standards.
• Demonstrated commitment to confidentiality and integrity.

What we look for?

• Minimum of 15 years HR experience.
• Adaptable within a fast-paced environment.
• Capable of handling multiples projects/initiatives simultaneously and executing to completion.
• Must have positive and professional verbal and written communication skills and maintain excellent interpersonal skills.
• Ability to challenge and manage the change of status quo.

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance.
  Only be satisfied with complete success - Kaizen.
• Be passionately professional.
  Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika.
  Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction.
  The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed Speed Speed
  Always be conscious of time. Take charge, set clear goals, and engage your team.