Technical Specialist
2 days ago
Company Description
BELL & RING TECH NIRMAN Pvt. Ltd. is a cutting-edge technology startup based in Kochi, Kerala, specializing in developing robust apps from concept to completion and ensuring they reach the target audience through professional marketing. Our in-house development team excels at creating smooth, scalable, and user-friendly digital products. Our experienced marketing team strives to secure maximum visibility, engagement, and growth. Although we are in the pre-launch phase, our core vision is to simplify technology for businesses and individuals by designing effective apps that address real-world challenges.
Role Description
This is a full-time on-site role for a Technical Specialist located in Kochi. The Technical Specialist will be responsible for providing technical support, troubleshooting issues, and working closely with customers to address their needs. Daily tasks include analyzing technical problems, communicating effectively with customers and the development team, and ensuring customer satisfaction through excellent customer service.
Qualifications
- Strong Analytical Skills and Troubleshooting abilities
- Proficient in Technical Support and Customer Service
- Excellent Communication skills
- Ability to work effectively in an on-site team environment
- Relevant experience in technical support or a related field is beneficial
- Degree in Information Technology, Computer Science, or a related field
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