Head Plant Quality
2 days ago
Job Description Head Plant Quality (Halol)
Position Details:-
Position: Head Plant Quality / Division Manager
Reporting To: General Manager Head, QBE
Function: Quality & Business Excellence
Location: Halol, India
Job Purpose
- Drive adherence to quality norms and principles for plant production and processes with a Zero Defect vision.
- Ensure timely resolution of customer complaints and strengthen customer confidence in quality.
- Build and nurture a strong quality culture across the organization.
- Strengthen organizational quality capabilities and drive Total Quality Management (TQM) and business excellence as per the company's roadmap.
Key Responsibilities
- Achieve zero customer complaints through proactive quality management and effective root cause resolution.
- Ensure readiness for customer audits and product approvals.
- Implement "Built-in Quality" through robust manufacturing processes and controls.
- Establish and maintain ISO 9001, ISO 14001, and ISO 45001 management systems.
- Deploy quality planning tools such as APQP, PPAP, FMEA, and SPC for product and process improvement.
- Drive continuous improvement through quality tools, TPM, and business excellence initiatives.
- Support supplier quality improvement programs.
- Enable business performance by ensuring on-time inspections and right-first-time execution.
- Lead people development initiatives such as training, Kaizen, 5S, Quality Month, and career development programs.
Key Figures
- Support achievement of annual sales revenue of 1000 Crore.
- Maintain Cost of Poor Quality (COPQ) below 1% of total sales.
Team Structure
- Direct Reports: 5 (1 Manager, 3 Deputy Managers, 1 Assistant Manager)
- Indirect Reports: 21 Executives, 12 Permanent Operators, 149 Contract Operators
Key Success Factors
- Zero customer complaints.
- Zero Cost of Poor Quality (as a percentage of sales).
- Right-first-time customer inspections and approvals.
- Zero major non-conformances in external IMS and NABL audits.
Major Challenges
- Preventing repeat customer complaints through effective root cause analysis and corrective action.
- Sustaining robust Quality Assurance systems across all functions.
- Ensuring thorough validation of new product launches.
- Fostering a cross-functional culture of continuous improvement.
Qualification & Experience
- B.E. in Electrical / Mechanical / Production with 18+ years of experience; MBA or M.Tech preferred.
- Proven experience in Quality Management within manufacturing of industrial electrical products, automotive, or large-scale component industries.
Skills & Competencies
- Strong command over core quality tools – QA Plan, PFMEA, PPAP, APQP, SPC, MSA, and Auditing.
- Knowledge of QMS standards – ISO 9001, IATF 16949; Certified Internal Auditor preferred.
- Experience with TQM tools and/or Six Sigma Black Belt certification is desirable.
- Excellent stakeholder management across suppliers, customers, and internal teams.
- Data-driven decision-making and strong leadership with a customer-centric mindset.
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