CRM Executive

2 weeks ago

Bellandur Bengaluru Karnataka, India IMPETUS ELECTRONICS PRIVATE LIMITED Full time ₹ 15,000 - ₹ 2,50,000 per year

Job Description: Customer Relationship Executive

Position Title: Customer Relationship Manager

Language Preference- Hindi , English, Malayalam, Tamil, Telegu

Department: Sales & Customer Service

Location: Impetus Electronics Private Limited – Tunez Ground Floor, IndiQube Edge, Plot NO 571/630, Outer Ring Rd, beside Microsoft Office, Ambalipura, Bellandur, Bengaluru, Karnataka 560102

Reports To: Manager

Job Summary

The Customer Relationship Executive will play a vital role in managing relationships with offline retail staff and distributors in the electronic mobile accessories industry. This position requires a proactive approach to ensure smooth operations, maintain client satisfaction, and drive business growth. The ideal candidate will address retailer and distributor needs, ensure effective communication, and implement strategies to enhance sales and service delivery.

Key Responsibilities

  • Build and maintain strong relationships with offline staff, retail partners, and distributors to ensure satisfaction and operational efficiency.
  • Act as the primary point of contact for retailers and distributors, addressing inquiries, issues, and feedback in a timely and professional manner.
  • Develop a thorough understanding of the company's electronic mobile accessories to provide accurate information and assistance.
  • Collaborate with sales teams to ensure retailers have adequate inventory and promotional materials.
  • Monitor retailer performance, ensuring adherence to sales targets and addressing any challenges proactively.
  • Gather and analyze feedback from retailers to identify areas for product improvement and service enhancement.
  • Conduct regular visits to retail locations to provide training, collect insights, and strengthen relationships.
  • Identify opportunities for upselling and cross-selling products to maximize revenue.
  • Maintain accurate records of interactions, sales data, and feedback in the CRM system.
  • Prepare and present periodic reports on customer engagement and sales performance to management.

Required Qualifications

  • Education: Bachelor's degree in Business Administration, Sales, or a related field.
  • Experience: - 0-3 Years
  • Strong understanding of retail operations and offline sales channels.
  • Excellent communication and interpersonal skills to interact effectively with retailers and distributors.
  • Ability to address complaints and resolve issues in a proactive and professional manner.
  • Proven organizational and multitasking abilities.
  • Proficiency in CRM software or tools.
  • Familiarity with the electronic mobile accessories market is a significant advantage.

Preferred Skills

  • Experience in training or mentoring retail staff.
  • Knowledge of local markets and customer preferences in the region.
  • Ability to travel frequently to retail locations.

What We Offer

  • Competitive salary and incentives based on performance.
  • Opportunities for career advancement in a growing industry.
  • A supportive and dynamic work environment.

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

  • CRM Executive

    2 weeks ago

    Bellandur, Bengaluru, Karnataka, India Impetus Electronics Private Limited Full time

    Job Description: Customer Relationship Executive Position Title: Customer Relationship Manager Language Preference - Hindi, English, Malayalam, Tamil, Telegu Department: Sales & Customer Service Location: Impetus Electronics Private Limited - Tunez Ground Floor, IndiQube Edge, Plot NO 571/630, Outer Ring Rd, beside Microsoft Office, Ambalipura,...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Urban Standz Pvt Ltd Full time

    **Job Title: CRM Executive** **Location**: HSR Layout, Bangalore **Experience**: 1-3 years **Job Summary**: **Key Responsibilities**: - Maintain and update the CRM system to ensure accurate and current customer information - Analyze CRM data to track customer behavior, campaign effectiveness, and identify opportunities - Coordinate with internal teams to...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Grasshoppers Full time

    Job Opening: CRM Executive Location: Bengaluru Employment Type: Full-time Experience: 0-1 years (CRM / Customer Engagement preferred) About Us Grasshoppers - Managed Office is a dynamic and growth-oriented organization in the Managed Office. We focus on delivering excellent customer experience and building long-term client relationships through...

  • CRM Executive

    3 days ago

    Bengaluru, Karnataka, India Shravanthi Shelters Full time

    **CRM: JD** We are looking for a proactive and customer -focused CRM Executive / Manager to manage client relationships, over see the customer journey from booking to handover, and ensure smooth coordination between internal departments and customers. You will act as the primary point of contact for buyers and maintain a high level of client...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India CHN Technologies Private Limited Full time

    We having an excellent Job opening!!! Greetings!! **Position**: CRM Executive **Reporting Manager**: CRM Manager **Location**: Bangalore **Responsibilities**: - Maintain and update client information within the CRM system, ensuring accuracy and consistency. - Generate reports and dashboards for Management, Sales & Marketing performance. - Handle...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Sumadhura Infracon Pvt Ltd Full time

    **About Role**: We are seeking enthusiastic and dedicated individuals to join us as executive - CRM Technical professionals. This role offers a unique opportunity for entry level profiles to kick-start their career in customer relationship management within the construction industry. As a executive CRM Technical, you will work closely with our experienced...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Neuraleap Hire Full time

    **Job Title: Client Relationship Executive - CRM Executive** **Location**: Kasturi Nagar, Bangalore (On-Site) **Job Type**: Full-Time | Immediate Joining Preferred **Salary**: Negotiable (Based on experience and communication skills) **Gender Preference**: **About the Role**: **Key Responsibilities**: - Manage client communication after order placement...

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Realestate Full time

    Well reputed realestate company is loking for CRM executive experienced in realestate only for Bellandur region. Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person

  • CRM Executive

    2 weeks ago

    Bengaluru, Karnataka, India Allen Online Full time

    Allen is known for fostering academic brilliance with its unwavering commitment to rigorous standards, innovative teaching methodologies, and a nurturing learning environment. Building on ALLEN Career’s three decades of success, Allen Digital is where innovation meets tradition. We've embarked on a journey of expansion through our partnership with Bodhi...

  • CRM Executive

    1 week ago

    Bengaluru, Karnataka, India Plyneer Industries Full time

    Greetings! We are hiring for CRM executives for Plyneer Industries Private Limited for Richmond Location - Bangalore. Company - Plyneer Industries Private Limited. Location - Richmond Road Bangalore Day Shift Monday to Saturday Working Days Sunday Fixed Off - **Customer Relationship Management** - Build and maintain strong relationships with clients. -...