
Recruitment & Client Excellence Specialist
3 days ago
Role: Recruitment & Client Excellence Specialist
Experience: 2- 5 years (preferred from hiring platform background or consultancy background)
About the Role:
We are looking for a dynamic professional with 25 years of experience in recruitment, client servicing, and account management, preferably from a consultancy or hiring platform background. The role combines client engagement, business development, and talent delivery, especially within SaaS/tech product hiring.
Key Responsibilities:
Manage end-to-end recruitment: sourcing, screening, interviewing, and closing candidates.
Partner with clients to understand role requirements, JDs, and hiring priorities.
Drive client servicing and account management: renewals, upselling, cross-selling, and ensuring repeat business.
Source candidates via job portals, headhunting, LinkedIn, social media platforms, and other innovative channels.
Work on profile delivery to meet client needs within timelines.
Leverage ATS/recruitment tools for managing hiring pipelines.
Build strong client relationships, ensuring high satisfaction and long-term engagement.
Requirements:
2–5 years of experience in recruitment, client servicing, and business development.
Prior exposure to renewals, upselling, cross-selling, and account growth.
Strong experience in sourcing through job portals, LinkedIn, social media, and headhunting.
Hands-on experience with ATS/recruitment CRMs.
Excellent understanding of recruitment processes and talent acquisition best practices.
Prior experience in SaaS/tech industry hiring is strongly preferred.
Excellent communication, stakeholder management, and client-handling skills.
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