Recruitment & Client Excellence Specialist

1 day ago

Ahmedabad, Gujarat, India Uplers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role: Recruitment & Client Excellence Specialist

Experience: 2- 5 years (preferred from hiring platform background or consultancy background)

About the Role:

We are looking for a dynamic professional with 25 years of experience in recruitment, client servicing, and account management, preferably from a consultancy or hiring platform background. The role combines client engagement, business development, and talent delivery, especially within SaaS/tech product hiring.

Key Responsibilities:

Manage end-to-end recruitment: sourcing, screening, interviewing, and closing candidates.

Partner with clients to understand role requirements, JDs, and hiring priorities.

Drive client servicing and account management: renewals, upselling, cross-selling, and ensuring repeat business.

Source candidates via job portals, headhunting, LinkedIn, social media platforms, and other innovative channels.

Work on profile delivery to meet client needs within timelines.

Leverage ATS/recruitment tools for managing hiring pipelines.

Build strong client relationships, ensuring high satisfaction and long-term engagement.

Requirements:

2–5 years of experience in recruitment, client servicing, and business development.

Prior exposure to renewals, upselling, cross-selling, and account growth.

Strong experience in sourcing through job portals, LinkedIn, social media, and headhunting.

Hands-on experience with ATS/recruitment CRMs.

Excellent understanding of recruitment processes and talent acquisition best practices.

Prior experience in SaaS/tech industry hiring is strongly preferred.

Excellent communication, stakeholder management, and client-handling skills.

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