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Customer Support Voice Process
2 weeks ago
Job Opening: Customer Support Executive (Voice Process)
Company: Square Business Services Pvt. Ltd.
Location: Begumpet, White House Building, Block 3, 6th Floor.
Job Type: Full-Time | On-site
Experience: Freshers Experienced Candidates Welcome
Industry: BPO / Customer Service
About The Role
Square Business Services Pvt. Ltd. is looking for dedicated and energetic individuals to join our
Voice Process team as Customer Support Executives. This role involves assisting customers via
phone, addressing queries, resolving issues, and delivering excellent service that enhances
customer satisfaction.
If you're passionate about customer service and looking to grow with a reputable organization,
wed love to hear from you
Key Responsibilities
Handle inbound and outbound customer calls in a professional and courteous manner
Understand and resolve customer queries efficiently and accurately
Maintain detailed and updated customer interaction records
Escalate complex issues to senior team members when required
Meet daily/weekly targets related to call quality, productivity, and customer satisfaction
Required Skills
Strong verbal communication skills in Hindi and English
Active listening and logical problem-solving ability
Patience, empathy, and a customer-first attitude
Basic computer literacy and typing proficiency
Team player with a positive and adaptable approach
Eligibility Criteria
Qualification: Graduate (any stream)
Age: 18 years and above
Freshers are encouraged to apply
Immediate joiners preferred
Job Location: Begumpet, White House Building, Block 3, 6th Floor.
Interview Process
Walk-in For Interview on 18th August 2025 at 10:00 AM to 5:00 PM
Or contact us via phone/email to schedule your interview.
Contact Us
HR Shashi :
Join one of the fastest-growing customer support teams and kickstart your career with
Square Business Services Pvt. Ltd
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