executive - call centre
2 days ago
Job Location
BANGALORE HO
Areas of interest
INFORMATION TECHNOLOGY
Job Type
Professional
Job ID
SA-J595
Minimum requirements
Educational Qualifications: Any Graduate Experience: 2+ to 3+ Years of Experience
Key Responsibilities
-Oversee daily customer service operations and ensure efficiency of work flow - Manage day to day operation requirement - Resolve complex customer issues and implement strategies to enhance satisfaction - To Ensure compliance with service quality standards - Analyse customer feedback and trends to perform service improvements - Collaborate with other departments to resolve complex issues -Fluent communication SKILL- English & Hindi
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