executive - call centre

1 day ago


Bengaluru, Karnataka, India Star Air Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Location

BANGALORE HO

Areas of interest

INFORMATION TECHNOLOGY

Job Type

Professional

Job ID

SA-J595

Minimum requirements

Educational Qualifications: Any Graduate Experience: 2+ to 3+ Years of Experience

Key Responsibilities

-Oversee daily customer service operations and ensure efficiency of work flow - Manage day to day operation requirement - Resolve complex customer issues and implement strategies to enhance satisfaction - To Ensure compliance with service quality standards - Analyse customer feedback and trends to perform service improvements - Collaborate with other departments to resolve complex issues -Fluent communication SKILL- English & Hindi



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