Executive - Experience Centre

6 days ago

Bengaluru, Karnataka, India Livspace Full time ₹ 9,00,000 - ₹ 12,00,000 per year

This role requires commitment to Customer Satisfaction to drive exemplary customer experience, always putting the customers' needs first thereby driving the Net Promoter Score (NPS) of Experience Centre. you will be responsible for ensuring smooth day-to-day operations, delivering exceptional customer experiences, and driving footfall and lead conversion. You'll act as the face of the brand and play a key role in managing customer walk-ins, coordinating with interior designers, and maintaining the store's visual and operational standards.

Roles and Responsibilities

Key Responsibilities

Customer Experience & Sales Conversion

Welcome and guide walk-in customers, explaining the Livspace design journey.

Qualify leads using defined scripts and assign them to the appropriate interior designers.

Capture customer feedback and resolve issues promptly.

Store Operations & Presentation

Ensure the Experience Centre is clean, well-maintained, and visitor-ready at all times.

Regularly update and maintain the Day-In-Life-Of (DILO) tracker and other operational reports.

Manage the swatch library and sample inventory.

Ensure adherence to all store SOPs and checklists in coordination with stylists.

Visual Merchandising (VM)

Maintain and refresh store visual displays as per VM guidelines.

Ensure all display units reflect current trends in home interiors.

Team Coordination

Work closely with designers, stylists, and the central team for smooth daily operations.

Ensure designers are allocated efficiently and are supported during client interactions.

Footfall & Data Management

Track daily walk-ins, visitor data, and lead qualification metrics.

Monitor and report data for store performance, sample usage, and liquidation processes.

Marketing & Events

Drive local marketing initiatives to increase walk-ins and awareness.

Support in planning and executing in-store events and campaigns.

Market Awareness

Stay updated with competitor activity, home interior trends, and customer preferences.

  • Centre Coordinator

    1 week ago

    Bengaluru, Karnataka, India Openhouse Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About us:At Openhouse, we are building a network of premium play based learning centres across Bangalore. Our learning centres offer preschool, childcare and co-curricular activities for ages 1-10 years. We believe that modern parents are seeking professionally run schools that are child-centric, have quality infrastructure and follow global pedagogies. Our...

  • Wanted Female Call Centre Executives at Anjani Pain Management Centre

    16 hours ago

    Bengaluru, Karnataka, India Anjani Pain Care Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking for enthusiastic and customer-oriented Call Centre Executives to join our team at Anjani Pain Management Centre, Bengaluru. The ideal candidate should possess excellent communication skills and a professional attitude while handling patient queries and appointment scheduling.Role & responsibilitiesHandle inbound and outbound calls...

  • Centre Administrator

    20 hours ago

    Bengaluru, Karnataka, India Praas Technologies Full time ₹ 30,00,000 - ₹ 60,00,000 per year

    JOB PURPOSEManage the centre as a profit centre with focus on quality training delivery and post- registration experience. Ensure customer satisfaction objectives met and commitments made by the organisation are upheld

  • Centre Head – Special Needs Montessori Centre

    22 hours ago

    Bengaluru, Karnataka, India HireInfinity Consulting Full time ₹ 45 - ₹ 55 per year

    Our client runs a unique academic centre in Bangalore, exclusively designed for children with specific learning disabilities, mild autism, and developmental challenges. Rooted in Montessori principles, the centre provides a structured yet flexible learning environment that honours each child's pace and potential. With a strong academic focus, they follow a...

  • Operations Manager – Academic Centre

    13 hours ago

    Bengaluru, Karnataka, India Refining Skills Academy Full time ₹ 43,200 - ₹ 60,000 per year

    Operations Manager – Academic Centre Location: Sahakar Nagar, Bengaluru Employment Type: Full-time, Work from Office (6 days/week) Compensation: ₹3.6 – ₹5 LPA ** Immediate Joining About the RoleAre you the backbone of any team you join? We're looking for an Operations Manager who can drive the smooth functioning of our tuition centre – from...

  • Public Relations Manager

    2 weeks ago

    Bengaluru, Karnataka, India Karma Centre Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    *Position Overview:*The *Public Relations Manager* will be responsible for developing and implementing communication strategies that enhance Karma Centres visibility and reputation across diverse media platforms. The ideal candidate will be passionate about spirituality, wellness, and holistic living, with a strong network in media, corporate, educational,...

  • Executive Call Centre

    6 days ago

    Bengaluru, Karnataka, India Teleradiology Solutions (TRS) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job InformationIndustryHealth CareSalary10 K+Date Opened10/10/2025Job TypeFull timeWork Experience1-3 yearsCityBangalore NorthState/ProvinceKarnatakaCountryIndiaZip/Postal Code560048Job DescriptionJob Description Executive-Call centreDuties and Responsibilities: Handle calls to understand and address company's and client's needs and requirements....

  • Operations Control Centre

    3 days ago

    Bengaluru, Karnataka, India L2MRail Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Operations Control CentreQualification- Diploma, Any degreeExperience-FresherLocation-Yelahanka New TownShift time-Night ShiftJob Summary: We are seeking a detail-oriented and process driven OCC Intern to join our newly established Operations Control Centre (OCC). In this role, you will be responsible for daily monitoring of the performance of...

  • Data Centre Pre-Sales

    2 weeks ago

    Bengaluru, Karnataka, India Orbitouch Outsourcing Private Limited Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    // Urgent hiring for Data Centre Pre-Sales //Location- BangaloreProfile- Data Centre Pre-SalesExperience- 5+ yearCtc- depends on interviewWorking Days- 5.5 daysJob RoleBachelor's Degree in Computer Science, Telecommunications or related field5+ Years of hands-on experience in the Computer Hardware field with min.2 years of working as Data Center Technical...

  • Customer Experience Executive

    6 days ago

    Bengaluru, Karnataka, India Equiniti Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Management LevelICustomer Experience ExecutiveTeam : CEC - US Reports to: Team LeaderRoleTo assist shareholders regarding their shareholding account queries, buying and selling shares in acccordance with predetermined procedures and service standards under appropriate guidance and direction.Business FunctionEQ India Operations team work closely with the EQ...