Junior Captain
1 day ago
Job Title: Junior Captain
Location: Hotel Vivek, 42, Figure Of 8 Rd, near Upasi, Alwarpet, Coonoor, Tamil Nadu – 643101
Employment Type: Full-Time
Responsibilities
- The Junior Captain supports the daily operations of the restaurant by ensuring smooth guest service, maintaining quality standards, and assisting the Captain/Shift Manager. This role requires strong people skills, attention to detail, and the ability to work in a fast-paced QSR environment.
- Key Responsibilities Guest Service & Experience
- Greet and assist guests, ensuring quick and friendly service.
- Handle guest queries, concerns, and escalations professionally.
- Maintain high standards of hospitality, cleanliness, and service speed.
- Operational Support
- Assist in managing the floor during peak hours.
- Ensure all service areas are clean, organized, and fully stocked.
- Monitor order accuracy, food presentation, and service flow.
- Team Coordination
- Guide service crew to follow SOPs and maintain discipline.
- Assist in training new staff on service procedures and QSR standards.
- Communicate shift requirements and delegate tasks as assigned by the Captain/Shift Manager.
- Quality & Safety Compliance
- Ensure adherence to food safety, hygiene, and sanitation standards.
- Monitor staff grooming, behavior, and compliance with uniform policies.
- Report any operational issues to the Captain/Manager promptly.
- Required Skills & Qualifications
- 1–2 years of experience in QSR or restaurant operations (preferred).
- Strong communication and customer-handling skills.
- Ability to work under pressure and multitask.
- Team-oriented with a positive attitude.
- Work Environment
- Fast-paced, high-energy restaurant setting.
- Rotational shifts including weekends and holidays.
Salary
₹15,000 – ₹40,000 per month (based on experience and performance).
To Apply:
Send your resume and references to:
Job Types: Full-time, Fresher
Pay: ₹20, ₹40,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
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