Guest Relations Executive

Company DescriptionLake n River Resort Munroe Island is a picturesque resort surrounded by the Kallada River and Ashtamudi Lake in Kollam, Kerala. Known for its breathtaking location, it is considered the best place for destination weddings. The resort offers serene and beautiful natural surroundings, making it a sought-after retreat for guests seeking...

Key Responsibilities:Greet and welcome guests warmly upon arrival.Assist guests with check-in/check-out and escort them when required.Provide personalized services and handle VIP/long-stay/repeat guest needs.Manage guest feedback, resolve complaints promptly, and escalate when needed.Coordinate with other departments (housekeeping, F&B, spa, etc.) to ensure...

Key Responsibilities:Welcome guests warmly and ensure smooth check-in and check-out processes.Handle guest inquiries, feedback, and complaints professionally and promptly.Coordinate with housekeeping, F&B, and other departments to fulfill guest requests.Maintain guest history and preferences to enhance personalized service.Assist VIP guests, handle special...

Amrita Vishwa Vidyapeetham, Amritapuri Campus is inviting applications from qualified candidates for the post of Guest Assistant.For details contact : Job Title Guest AssistantLocation Kollam, KeralaRequired Number 1Qualification Bachelor's Degree / Diploma in Hospitality, Office Management, or related discipline. 2-4 years of experience in guest relations,...

Company DescriptionLake n River Resort Munroe Island is surrounded by the serene Kallada River and Ashtamudi Lake in Kollam, Kerala. Renowned for its picturesque setting, it is an ideal location for destination weddings. The resort offers a tranquil retreat and a unique experience amidst nature's beauty.Role DescriptionThis is a full-time on-site role for a...

Key Responsibilities:Supervise day-to-day operations of assigned F&B outlet(s).Ensure guests receive prompt, professional, and courteous service.Monitor staff performance and provide guidance/training where required.Handle guest feedback and resolve complaints effectively.Coordinate with kitchen and bar for smooth service flow.Assist in preparing duty...

Executive Chef – Job DescriptionWe are seeking a highly skilled and professional Executive Chef with proven expertise in managing large-scale kitchen operations. The ideal candidate must have a deep understanding of culinary techniques, kitchen management, and cost control, with the ability to consistently deliver exceptional food quality and taste.Key...

Key Responsibilities:Oversee daily operations of restaurants, bars, banquets, and in-room dining.Ensure consistent delivery of excellent guest service.Supervise and guide service staff during shifts.Handle guest feedback and resolve service-related issues promptly.Coordinate with the kitchen and other departments for smooth operations.Monitor inventory,...

Job Summary:The Customer Relations Executive will be responsible for managing customer interactions, ensuring excellent service delivery, and maintaining positive long-term relationships with clients. This role involves handling inquiries, resolving issues efficiently, and ensuring overall customer satisfaction in alignment with company policies and...

Key Responsibilities:Supervise and coordinate daily activities of the Front Office team, including Reception, Guest Relations, Bell Desk, and Reservations.Ensure smooth guest check-in and check-out experiences with attention to detail and personalized service.Handle guest complaints, requests, and feedback professionally and promptly.Train, guide, and...