Guest Relations Executive

Company DescriptionLake n River Resort Munroe Island is a picturesque resort surrounded by the Kallada River and Ashtamudi Lake in Kollam, Kerala. Known for its breathtaking location, it is considered the best place for destination weddings. The resort offers serene and beautiful natural surroundings, making it a sought-after retreat for guests seeking...

Key Responsibilities:Greet and welcome guests warmly upon arrival.Assist guests with check-in/check-out and escort them when required.Provide personalized services and handle VIP/long-stay/repeat guest needs.Manage guest feedback, resolve complaints promptly, and escalate when needed.Coordinate with other departments (housekeeping, F&B, spa, etc.) to ensure...

Company DescriptionLake n River Resort Munroe Island is surrounded by the serene Kallada River and Ashtamudi Lake in Kollam, Kerala. Renowned for its picturesque setting, it is an ideal location for destination weddings. The resort offers a tranquil retreat and a unique experience amidst nature's beauty.Role DescriptionThis is a full-time on-site role for a...

Key Responsibilities:Supervise day-to-day operations of assigned F&B outlet(s).Ensure guests receive prompt, professional, and courteous service.Monitor staff performance and provide guidance/training where required.Handle guest feedback and resolve complaints effectively.Coordinate with kitchen and bar for smooth service flow.Assist in preparing duty...

Job description Job Summary We are seeking a dynamic and customer-focused Customer Support Associate who is fluent in Tamil English to join our team The ideal candidate will be responsible for building and maintaining strong relationships with customers addressing their queries and ensuring high levels of customer satisfaction Key...

Key Responsibilities">Serve as a key leader in the Butcher Shop, ensuring the smooth and efficient operation of daily tasks according to company policies.Direct and supervise staff members, providing coaching and support to help them reach their full potential.Oversee the thawing, butchering, and preparation of all meats and poultry for daily menus.Maintain...

Job Summary:The Customer Relations Executive will be responsible for managing customer interactions, ensuring excellent service delivery, and maintaining positive long-term relationships with clients. This role involves handling inquiries, resolving issues efficiently, and ensuring overall customer satisfaction in alignment with company policies and...

Job Title:Customer Service Sales SupportKey Responsibilities:Handle inbound booking inquiries through calls, emails, and WhatsApp chats.Provide accurate information regarding room availability, pricing, and current promotions.Engage with potential guests to convert inquiries into confirmed bookings.Upsell hotel services and packages to enhance booking...

We are looking for enthusiastic individuals who are excellent communicators, have a friendly disposition, and possess good listening skills. If you enjoy interacting with people over the phone and can handle various customer situations with professionalism and empathy, this role could be a great fit for you.Job Duties:Assist Customers: Help customers with...

We are seeking a dynamic and experienced Manager cum Accountant to join our team at a reputed restaurant chain nestled in the scenic Jaladarshini Lakeside Gardens Palace Nagar Thevally Kollam Kerala 691009 This dual-role position combines operational management of our food and beverage services with financial oversight ensuring seamless day-to-day...