Ecommerce Operations Manager

3 days ago

Noida, Uttar Pradesh, India Tech2Globe Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are seeking a highly organized and detail-oriented
Operations Manager – E-Commerce
to oversee and streamline daily operations across our e-commerce business. The role requires strong expertise in process optimization, order management, vendor coordination, logistics, customer service, and cross-functional collaboration to ensure smooth functioning of end-to-end e-commerce operations. The ideal candidate will have prior experience in handling operations for e-commerce platforms, marketplace management, and D2C channels with a strong focus on efficiency, scalability, and customer satisfaction.

Key Responsibilities:
E-Commerce Operations Management

  • Manage day-to-day e-commerce operations across multiple marketplaces (Amazon, Flipkart, eBay, etc.) and D2C website.
  • Ensure smooth execution of order processing, inventory management, fulfillment, and returns.
  • Coordinate with internal teams (catalog, marketing, finance, customer support) to ensure seamless workflows.
  • Monitor SLAs with logistics partners and ensure timely deliveries.

Process & Performance Management

  • Develop and implement standard operating procedures (SOPs) for operational efficiency.
  • Track, analyze, and report on key performance metrics such as order accuracy, fulfillment rate, delivery timelines, and customer satisfaction.
  • Drive continuous improvement by identifying bottlenecks and implementing corrective actions.

Vendor & Partner Management

  • Manage relationships with logistics providers, warehouse teams, and third-party vendors.
  • Negotiate contracts and optimize costs while maintaining service quality.
  • Ensure compliance with marketplace policies and operational standards.

Team Leadership & Collaboration

  • Lead and mentor the operations team to deliver excellence.
  • Collaborate with marketing, product, and sales teams to support campaigns and promotions.
  • Provide regular updates to management on operational performance and improvements.

Required Skills & Qualifications:

  • Bachelor's/Master's degree in Business Administration, Operations, Supply Chain, or related field.
  • 5–8 years of experience in e-commerce operations, with at least 2–3 years in a managerial role.
  • Strong knowledge of e-commerce platforms, order management systems, and logistics operations.
  • Hands-on experience in inventory management, supply chain, and vendor coordination.
  • Proficiency in MS Excel, ERP, and analytics/reporting tools.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to thrive in a fast-paced, growth-oriented environment.

Preferred Experience:

  • Experience in both
    marketplace operations (Amazon, Flipkart, etc.)
    and
    D2C/brand-owned platforms
    .
  • Knowledge of performance marketing operations impact on inventory & fulfillment.
  • Exposure to international e-commerce operations (added advantage).

  • Ecommerce Manager

    5 days ago

    Noida, Uttar Pradesh, India SEREKO Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    SEREKO - D2C Skincare BrandSEREKO is India's 1st Psychodermatology Skincare brand, on a mission to revolutionise the Skincare industry by educating consumers and addressing the skin concerns arising out of mental stress and anxiety.You can read more about the brand on the website-Responsibilities:Help SEREKO generate qualified traffic , increase brand...

  • Senior Manager Ecommerce

    5 days ago

    Noida, Uttar Pradesh, India Focus Elixir Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionFocus Elixir offers a Ready-to-Drink Focus supporting shot, formulated with science-backed ingredients to enhance productivity. Our product helps users eliminate distractions and maintain high levels of focus. With Focus Elixir, achieve more and stay in the zone of productivity.Role DescriptionThis is a full-time on-site role for a Senior...

  • Ecommerce Manager

    6 days ago

    Noida, Uttar Pradesh, India Cosma Health Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionCosma Health (formerly known as Femacare) is the world's first multi-prevention non-hormonal therapeutics brand for women. Our team of doctors is dedicated to developing new generation medical solutions for women's health, pioneering Women's Health 2.0. We are extremely thankful to our respected mentors and our dedicated team for their...

  • Ecommerce Executive

    2 weeks ago

    Noida, Uttar Pradesh, India eMediaTeQ Full time ₹ 1,80,000 - ₹ 2,50,000 per year

    Company DescriptioneMediaTeQ is a cutting-edge technology company devoted to providing creative solutions to businesses of all sizes. Our team of experts brings a wealth of industry knowledge, ensuring clients achieve hyper-growth in the dynamic digital landscape. We pride ourselves on a custom-fit approach, delivering excellence in website revamps, thorough...

  • Operations Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Aaroh Marketing and Communications Private Limited Full time ₹ 7,50,000 - ₹ 12,00,000 per year

    Job Description: Ecommerce & Marketing Agency (MSME Focus, US/UK/Germany)Role OverviewOperations manager will drive operational excellence and strategic growth for an ecommerce (Lifestyle) and marketing agency serving MSMEs, with a strong focus on overseas markets including the US, UK, and Germany. This executive will oversee daily operations, optimize...

  • Ecommerce Manager

    3 days ago

    Noida, Uttar Pradesh, India Seelingo Inc Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    We're hiring Ecommerce Manager- Beauty & Personal CareLocation: Noida Sector 16 (In-Office Role)We are a next-genD2C marketplace for Beauty & Personal Care productson a mission to revolutionize how Indian consumers discover beauty. Using AI, ML, and tech-driven personalization, we're building India's smartest beauty platform — connecting the right brands...

  • General Manager Ecommerce

    2 weeks ago

    Noida, Uttar Pradesh, India Dressjet Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Responsibilities:Oversee stock management & purchase opsLead ecommerce strategy & executionCoordinate with vendorsManage online sales performanceEnsure compliance with industry standards

  • Ecommerce Executive

    3 days ago

    Noida, Uttar Pradesh, India SEREKO Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About UsWe're a fast-growing, consumer-first D2C skincare brand,SEREKO—India's first Psychodermatology brand. Learn more about us at Our mission is to create meaningful, memorable brand experiences—and the content we create plays a huge role in that journey. That's where you come in.We are seeking a highly organized and creativeInfluencer Marketing...

  • Ecommerce Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India Awc Retail Services Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    AWC is a premier sales and marketing agency that provides market research, build brands, improve profitability and CAC. With 9 years in ecommerce services, creative video content, graphic designing, and digital marketing, we deliver measurable results, allowing businesses to grow and stand out in the digital world. We work closely with our clients to...

  • Ecommerce Site Manager

    1 week ago

    Noida, Uttar Pradesh, India Hemant And Nandita Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    End-to-end process managementManage inventoryWarehouseOrder fulfillmentCustomer serviceExcellent communication skillsStrong problem-solving skillsFamiliarity with leading ecommerce platformExperience in salesGood leadershipPeople management