Service Desk Engineer

Overview of 66degrees66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees.Overview of roleThe IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues...

Overview of 66degrees 66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees. Overview of role The IT Service Desk L1 Engineer will be the first point of contact for all IT-related...

Overview of 66degrees66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees.Overview of roleThe IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues...

Key Duties and ResponsibilitiesOwn and drive the adoption and improvement of the ITIL processes through the Service DeskResponsible for measuring performance of the service desk and driving continual improvement processes.Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development.Responsible...

Client: Tata Communications Ltd.Payroll: Zack IT Solutions Pvt Ltd.Location: Alandi Road, Dighi, PuneRole: Service Desk Engineer L1,l2.Skill Set: Outlook, Windows, Remote.Excellent CommunicationPreferred Immediate JoinersFACE TO FACE INTERVIEW

Job Description: We are looking for a Service Desk Executive to provide first-level technical support to end-users. You will be responsible for troubleshooting basic IT issues, logging tickets, and ensuring timely resolution.Key Responsibilities:Handle incoming IT support calls, emails, and ticketsLog and track issues in the ticketing systemTroubleshoot...

The primary objective of this role is to oversee the efficient operation of a service desk, ensuring that all support requests are handled in a timely and professional manner.Key Responsibilities:Desk OperationsOversee daily operations of the service desk, ensuring efficient handling of all support requests.Monitor key performance indicators (KPIs) to ensure...

- Must be Ops Manager On papers in International BPO.- Experience in International Technical Voice Process is Mandatory.- Must be strong in Operations Matrices.- Over All Experience 7 Years.- Mode of Interview- Work From Office.- 7 years of experience in a service desk or IT support role, with at least 3+ years in a supervisory or managerial...

Dear Candidate Greetings from TCS Role: Service DeskLocation: PuneExperience Range: 3 to 8 YearsJob Description:Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support over the Phone...

Years of experience: 2-5 yearsJob Location: Pune/NoidaMust-HaveAtleast 3 years of experience handling Service Desk services. Fluency in English (Reading, Writing, Speaking) Understand and responds in Business Communications Good Managerial Skill Understanding and knowledge on IT Infrastructure. Work in any shift (24*7)Good-to-Have ITIL Knowledge ...