Workplace Experience Enabler

1 week ago

Mumbai, Maharashtra, India Jones Lang LaSalle Full time ₹ 5,00,000 - ₹ 10,00,000 per year
Key Responsibilities
  • Establish direct relationship with the employees.
  • Single Point of Contact of employees
  • Respond and close all feedbacks within defined SLA
  • Shares observations regarding any misalignment to defined guidelines of the area allocated
  • Have periodic connects with all point of contact of different business to understand their perspective of service
  • Execute employee engagement events & Participate in promotions in line with client expectations
  • Report any concerns or patterns in employee feedback periodically to Assistant Manager
  • Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success
  • Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc.
  • Welcoming guests in a friendly and professional way.
  • Addressing and escalating customer complaints.
  • Providing information about varieties of food available, programs and other services.
  • Take daily customer feedback & Maintain good POY score.
  • Making people aware about new food program and offers and speciality.
  • Always maintain grooming standards set by the organization
Location:

Jones Lang LaSalle

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