Amazon Connect Integration

We are seeking an experienced AWS & Amazon Connect Developer to join our team working on a large-scale Digital Contact Center implementation. The ideal candidate will have hands-on expertise in Amazon Connect configuration, development, and integration, along with experience in building and deploying GenAI-powered bots.⸻Key Responsibilities• Design,...

OverviewDesign, develop, and optimize Amazon Connect contact flows to deliver a personalized and dynamic IVR experience.ResponsibilitiesDesign and develop main and sub-contact flows in Amazon Connect.Configure call routing logic, contact attributes, queues, and hours of operation.Implement dynamic IVR menus and integrate AWS Lambda for ServiceNow API...

Key Responsibilities:Design, implement, and manage Amazon Connect solutions for cloud-based contact centers.Automate deployment and configuration processes using CI/CD pipelines (Jenkins, GitLab, CodePipeline, etc.).Manage infrastructure as code (IaC) using Terraform/CloudFormation.Monitor and troubleshoot issues related to AWS Connect, telephony...

Experience:2.5 to 3.5 yearsShift:General ShiftWorking Days:5 daysLocation:Chennai and BangaloreNotice Period:0 to 15 daysKey ResponsibilitiesDesign, implement, and manage Amazon Connect solutions for cloud-based contact centres. Automate deployment and configuration processes using CI/CD pipelines (Jenkins, GitLab, Code Pipeline, etc.).Manage infrastructure...

DescriptionAmazon is seeking an experienced Software Development Manager to lead and motivate a team building the next generation data analytics platform for digital businesses. This is an exceptional opportunity to be part of a team responsible for driving a successful, sustainable, and strategic business for Amazon. You will own building the data analytic...

DESCRIPTIONWork from home with Amazon Customer Service Role: Virtual Customer Service AssociateJob Type: SeasonalLocation: Work from home in Tamilnadu Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our...

Company DescriptionThreatXIntel is a startup cyber security company dedicated to protecting businesses and organizations from cyber threats. Our experienced team offers services such as cloud security, web and mobile security testing, cloud security assessment, and DevSecOps. We tailor cost-effective, customized solutions to meet the unique needs of our...

Seller Support at AMAZON Amazon com strives to be Earth s most customer-centric company where people can find and discover virtually anything they want to buy online By giving customers more of what they want - low prices vast selection and convenience - Amazon com continues to grow and evolve as a world-class e-commerce platform The Seller Support team...

Seller Support at AMAZON strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e-commerce platform. The Seller Support team acts as the primary...

DescriptionHow often have you had an opportunity to be a founding member of a team solving connectivity problems for both smart homes and enterprises at global scale through innovative technologies? Our Device Connectivity team, within Amazon's Device organization Lab126, is looking for a self-motivated and talented SDE to join our fast paced, start-up...