
Front Office Staff
2 weeks ago
Monarch group of hotels is looking for seasoned professionals for Senior positions in front office department.
Roles and Responsibilities
- Greet guests upon arrival, check-in, and provide information about hotel facilities.
- Manage guest requests and complaints efficiently.
- Handle cash handling responsibilities accurately.
- Maintain a clean reception area by organizing documents and files.
- Provide excellent customer service to ensure guest satisfaction.
Desired Candidate Profile
- 3-8 years of experience in front office operations or related field.
- Excellent communication skills with ability to handle diverse clientele.
- Proficiency in MS Office applications (Word, Excel).
- Strong organizational skills with attention to detail for maintaining records and reports.
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