Customer Renewals Management
3 days ago
Ginger Webs is a leading technology company in the assessment and testing industry. We are driven by an ideology to make unique, easy to use and futuristic applications. We are having a decade of experience in the assessment industry, the OMR experience leverages the foundation of online assessment and helped us build a platform that can support large volume online assessment with ease. Ginger Webs evaluate more than 1 million assessments in a month. The first company to develop products for evaluating exams on paper, web, mobile and tablet devices. Ginger Webs is ISO 9001:2008 certified as well as ISO 9001:27001 certified. Ginger Webs is capable of handling large concurrent users online. A network of 250 test center associates in more than 100 cities. We have done extensive research and development in the field of education and have more than 2000+ clients in India and Abroad including premiere clientele like Aakash Educational Services, Made Easy, ALLEN, DMRC, TOI and many more.
Job Responsibilities:
1. High levels of customer service experience which will ensure repeat business from our customer base.
2. Independently handle the entire Account.
3. Take prospects from initial contact phase to qualified phase over the phone.
4. Present product solutions virtually or physically.
5. Generate revenue by prospect renewal and converting them to sales.
6. Meet and exceed pipeline contribution goals.
7. Respond quickly to assigned accounts.
8. Willingness to be measured by weekly and monthly metrics.
9. Use and become an expert on the Customer Relationship Management (CRM) system.
10. Willing to maintain customer satisfaction Score and Customer retention.
11. Willing to provide first contact resolution.
Requirements :
1. Prior experience in B2B sales desired.
2. Fluency in oral and written English Good command of other languages would be an advantage.
3. Demonstrate ability to maintain high level of enthusiasm and motivation.
4. Results-oriented with strong analytical skills Deep understanding of CRM systems and best practices Proficient in Microsoft Office.
-
Customer Renewal Manager
2 weeks ago
Noida, Uttar Pradesh, India Think Exam - A Ginger Webs Company Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Responsibilities:1. High levels of customer service experience which will ensure repeat business from our customer base.2. Independently handle the entire Account.3. Take prospects from initial contact phase to qualified phase over the phone.4. Present product solutions virtually or physically.5. Generate revenue by prospect renewal and converting...
-
Customer Renewals Management
3 days ago
Noida, Uttar Pradesh, India Ginger Webs Pvt. Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearGinger Webs is a leading technology company in the assessment and testing industry. We are driven by an ideology to make unique, easy to use and futuristic applications. We are having a decade of experience in the assessment industry, the OMR experience leverages the foundation of online assessment and helped us build a platform that can support large volume...
-
Customer Renewal Expert
1 day ago
Noida, Uttar Pradesh, India Think Exam - A Ginger Webs Company Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Responsibilities:1. High levels of customer service experience which will ensure repeat business from our customer base.2. Independently handle the entire Account.3. Take prospects from initial contact phase to qualified phase over the phone.4. Present product solutions virtually or physically.5. Generate revenue by prospect renewal and converting...
-
IP Renewals Analyst
1 week ago
Noida, Uttar Pradesh, India Clarivate Full time ₹ 40,00,000 - ₹ 80,00,000 per yearWe are looking for an Intellectual Property Analyst to join our highly regarded Global Operations team at Clarivate, Noida. This is an amazing opportunity to work with a global team which are required for successful renewal of clients' IP rights. The team consists of 12-15 colleagues and is reporting to the Operations Manager. We have a great skill set in...
-
Supply Chain Manager Renewable Energies
5 days ago
Noida, Uttar Pradesh, India Steag Energy Services Full time ₹ 4,00,000 - ₹ 12,00,000 per yearSeeking a Supply Chain Manager for the Renewable Energies division with expertise in procurement and logistics, preferably from Solar EPC/O&M. Must possess strong vendor management, ERP proficiency, and excellent negotiation skills. Required Candidate profileExperienced professional skilled in procurement, logistics, and vendor management within renewable...
-
Customer Relationship Manager
1 week ago
Noida, Uttar Pradesh, India Evanik Networks Pvt Ltd Full time ₹ 3,60,000 - ₹ 5,40,000 per yearRole Description:We are seeking a full-time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing...
-
Customer Success Manager
1 week ago
Noida, Uttar Pradesh, India Evanik Networks Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany Description:eVanik Networks Private Limited is a leading SaaS provider specializing in back-office solutions for eCommerce sellers. Our platform helps businesses automate key operations, including payment reconciliation, accounting, inventory management across multiple channels, and transaction syncing for online marketplaces. Known for our strong...
-
Customer Success Specialist
1 week ago
Noida, Uttar Pradesh, India Oracle Financial Services Software Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSenior Customer Success Specialist Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission-critical applications and infrastructure on the Java SE platform. Java Platform, Standard...
-
Customer Success Manager
3 days ago
Noida, Uttar Pradesh, India Acubeapps Technology Full time ₹ 4,00,000 - ₹ 12,00,000 per yearResponsibilities:* Manage customer relationships from onboarding to renewal* Collaborate with sales team on upsells & cross-sells* Ensure customer satisfaction through proactive supportMarriage & childbirth giftsOver time allowancePregnancy care programMaternity benefits in mediclaim policyHealth insuranceAccidental insuranceMaternity policySales incentives
-
Java Customer Success Specialist
1 week ago
Noida, Uttar Pradesh, India Oracle Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJava Customer Success/Renewals Specialist NA MarketJob Location:- NoidaWork Timings:- Shift Required (US Shift)Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission critical...