Product Head
12 hours ago
Product Head - Ocean Freight
ResponsibilitiesProduct Strategy & Development: -
- Define and execute the ocean freight product strategy for both FCL and LCL services.
- Develop trade lane-specific plans (e.g., Asia-Europe, ISC-Middle East, ISC-Africa).
- Innovative service offerings include value-added services and digital solutions.
Carrier & Vendor Management :-
- Build and maintain strategic relationships with shipping lines and co-loaders.
- Negotiate competitive freight rates, space allocations, and service contracts.
- Monitor carrier performance and resolve service issues proactively.
Pricing & Procurement :-
- Lead pricing strategy and procurement for ocean freight across trade lanes.
- Ensure margin optimization while maintaining market competitiveness.
- Collaborate with sales and finance teams for pricing governance and approvals.
Operational Excellence :-
- Work closely with operations teams to ensure service quality and process efficiency.
- Drive automation, digitalization, and standardization of ocean freight processes.
- Monitor KPIs such as transit time, cost per shipment, and customer satisfaction.
Sales Enablement & Market Intelligence :-
- Support sales teams with product training, market insights, and solution design.
- Analyze market trends, competitor offers, and customer feedback.
- Develop marketing collateral and product presentations.
Compliance & Risk Management :-
- Ensure adherence to international shipping regulations and customs laws.
- Mitigate risks related to cargo claims, documentation errors, and regulatory audits.
Preferred Skills:
- Familiarity with digital freight platforms and TMS systems.
- Experience working with global freight forwarders or NVOCCs.
- Ability to manage cross-functional teams and drive change.
- Strong commercial mindset with a customer-centric approach.
- Bachelor's or master's degree in Logistics, Supply Chain, International Business, or related field.
- 15 years of experience in ocean freight forwarding, product management, or carrier relations.
- Strong understanding of global trade lanes, INCOTERMS, and shipping documentation.
- Proven experience in pricing, procurement, and vendor negotiations.
- Excellent leadership, analytical, and communication skills.
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