Ecommerce Manager

18 hours ago

Mumbai, Maharashtra, India Reliance Retail Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities:

  • Develop and manage the end-to-end ecommerce strategy including platform management, digital merchandising, and online brand experience.
  • Lead the day-to-day operations of the ecommerce storeproduct listings, inventory sync, pricing, promotions, and content alignment.
  • Oversee order processing, fulfillment, returns, and customer service coordination to ensure a seamless post-purchase experience.
  • Analyze sales data, customer insights, and digital performance metrics to inform product, marketing, and UX decisions.
  • Collaborate with design and marketing teams to ensure seasonal content, campaigns, and product drops are well-integrated into the ecommerce calendar.
  • Optimize site performance including navigation, speed, mobile responsiveness, and conversion pathways.
  • Manage third-party integrations such as payment gateways, shipping platforms, and CRM tools.
  • Build relationships with luxury online marketplaces and manage product onboarding, pricing, and visibility.
  • Drive online revenue growth while preserving the brand's couture positioning and exclusive appeal.
  • Stay updated with ecommerce trends, tools, and luxury consumer behavior to continuously enhance the digital journey.

Qualification:

Bachelors or Masters degree in E-commerce, Fashion Management, Marketing, or a related field.

Years of Experience :

5 years to 8 years 

Knowledge & Skills:

  • E-commerce Platforms & Tools (Mandatory)
  • Digital Marketing Expertise (Mandatory)
  • Data Analytics & Reporting (Mandatory)
  • Product & Inventory Management (Preferred)
  • Brand & Market Awareness (Preferred)
  • Basic understanding of HTML/CSS and website content management systems (CMS) (Mandatory)

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