
Front Office
16 hours ago
Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationFour Points by Sheraton Chennai Velachery, No 333 Velachery Tambaram Main Rd, Chennai, Tamil Nadu, India, 600042
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Front Office Executive
2 days ago
Chennai, Tamil Nadu, India Prashanth Hospital Full time ₹ 3,00,000 - ₹ 9,00,000 per yearThe front office represents the customer-facing division of an organisation. A career as a front office executive can be an excellent choice if you like interacting with people.
-
Front Office Manager
2 weeks ago
Chennai, Tamil Nadu, India MCC Park Inn Beach Resort Full time ₹ 2,04,000 - ₹ 2,40,000 per yearOpening: Front Office ManagerWe are looking for a Front Office Manager to join our Resort located at ECR, Neelankarai.Eligibility:Any graduate may applyPrior experience in hospitality/front office preferredCandidates residing nearby will be given preferenceAccommodation will be provided, if requiredContact: Job Type: Full-timePay: ₹17, ₹20,000.00 per...
-
Front Desk Officer
4 days ago
Chennai, Tamil Nadu, India Ace Insurance Brokers Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: Front Desk Officer (Receptionst)Location: Gemini Circle No. 143/1 Uthamar Gandhi Road, Anna Salai, Nungambakkam, Chennai Reports To: Admin HeadJob Overview:We are seeking a smart, organized, and service-oriented Front Desk Officer who will also take ownership of travel arrangement management for the organization. This dual role combines front desk...
-
Front Office Supervisor
15 hours ago
Chennai, Tamil Nadu, India Ramada Plaza Chennai Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWelcome to Ramada Plaza Chennai, where classic sophistication meets modern elegance – redefining true world-class hospitality for Chennai city. Conveniently located in the heart of the business district and close to the international airport, the Chennai Trade Centre, and the Information Technology Park, Ramada Plaza Chennai is ideal for...
-
Front office executive
15 hours ago
Chennai, Tamil Nadu, India Dr Ahameds Apple LLP Full time ₹ 1,80,000 - ₹ 3,60,000 per yearJob description:Job description:We are seeking a highly skilled and compassionate Front Office Executive to join our hospital's team. As a Front Office Executive, you will be the first point of contact for patients, patient's families, and visitors and ensuring the smooth operation of our front office.Key Responsibilities:Patient Registration: Register...
-
Front Office Executive
2 days ago
Chennai, Tamil Nadu, India Hema's Enterprises Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Role: Front Office Executive (Fresher)Responsibilities:Handle front desk and greet visitors.Manage phone calls, emails, and correspondence.Assist in office administration and scheduling.Maintain visitor records and ensure smooth office operations.Requirements:Any Graduate (freshers welcome).Good communication skills in Hindi, English & local...
-
Front Office Administrator
2 days ago
Chennai, Tamil Nadu, India Hindustan HR Full time ₹ 2,70,000 - ₹ 3,00,000 per yearHIRINGJOB ROLE : FRONT OFFICE ADMINISTRATORQualification : Any DegreeExperience : 3 years in marketing or front office managementProficiency in MS OfficeGood CommunicationTiming : 9AM - 6PMSalary : 25KSunday OffLocation : ChennaiCONTACT USGMAIL : PHONE NO : Job Types: Full-time, PermanentPay: ₹22, ₹25,000.00 per monthWork Location: In person
-
Assistant Front Office Manager
4 weeks ago
Chennai, Tamil Nadu, India Hyatt Full timeYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel,...
-
Assistant Front Office Manager
3 weeks ago
Chennai, Tamil Nadu, India Hyatt Full timeYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel,...
-
Assistant Front Office Manager
4 weeks ago
Chennai, Tamil Nadu, India Hyatt Full timeYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel,...