L3 Support Engineer

2 days ago


Bengaluru, Karnataka, India TechAsia Lab Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • ONLY MUMBAI Candidates Apply
  • Bachelor's degree in engineering, Computer Science, or a related field
    .
  • 8-12 years of hands-on IT management experience
    .
  • Excellent communication (9/10)
  • Strong expertise in
    Mac and Windows systems administration
    .
  • Experience in
    Office 365 administration, network security, IT infrastructure, and IT governance
    .
  • Proficiency in
    endpoint security, remote management, and enterprise wireless network management
    .
  • Hands-on experience with
    video conferencing tools (Zoom, MS Teams, Google Meet, etc.)
    .
  • Knowledge of
    ITIL frameworks
    and experience with
    ITSM tools
    (ServiceNow, Freshdesk, Atera, etc.).
  • Proven troubleshooting and problem-solving skills
    across IT infrastructure, networking, and security.
  • Strong understanding of
    compliance frameworks
    (ISO 27001, GDPR, SOC 2, HIPAA, etc.).
  • Excellent
    communication, presentation, and analytical skills
    .
  • Ability to
    work independently and manage IT operations effectively
    .


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