System & Security Support Engineer (L2/L3)

11 hours ago

Bengaluru, Karnataka, India Ortseam Technologies Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Job Title: System & Security Support Engineer (L2/L3)

Work Mode: Hybrid (3 Days Work from Office per Week)

Base Location: Bangalore

Experience Required: 5+ Years

Job Summary:

We are seeking an experienced L2/L3 System & Security Support Engineer with strong expertise in IT infrastructure, system administration, and cybersecurity operations. The ideal candidate will be responsible for ensuring system reliability, maintaining endpoint and cloud security, and providing advanced technical support across servers, networks, and Microsoft 365 environments. This role demands hands-on experience in troubleshooting, monitoring, and securing enterprise systems using modern tools and best practices.

Key Responsibilities:

  • Provide L2/L3 technical support for infrastructure systems including servers, endpoints, and networks.
  • Administer and maintain Active Directory (AD) and Azure Active Directory (Azure AD).
  • Manage and support Microsoft 365, including Exchange Online and SharePoint administration.
  • Monitor and respond to system performance, availability, and security incidents.
  • Implement and manage endpoint protection and compliance through tools like Microsoft Intune.
  • Conduct vulnerability assessments using tools such as Rapid7 and ensure timely remediation.
  • Oversee patch management using tools like BigFix, SCCM, or ManageEngine.
  • Collaborate with security teams to handle incident response, threat mitigation, and compliance audits.
  • Manage backup and recovery solutions (e.g., Barracuda) and ensure business continuity.
  • Maintain detailed system documentation, configurations, and change control logs.
  • Support and enhance email security using tools like Checkpoint and Microsoft Defender for Office 365.
  • Coordinate with teams for system upgrades, migrations, and disaster recovery planning.

Required Skills:

  • 5+ years of experience in System/Support Engineering with exposure to Cybersecurity.
  • Strong knowledge of Windows/Linux servers, Active Directory / Azure AD, and network protocols.
  • Experience with Microsoft 365 administration (Exchange Online, SharePoint).
  • Proficiency with security monitoring tools SIEM, EDR, IDS/IPS, DLP, Defender, CrowdStrike, Zscaler, etc.
  • Familiarity with endpoint protection and device compliance using Intune.
  • Skilled in patch management, vulnerability scanning, and incident response.
  • Excellent troubleshooting ability across infrastructure and application layers.
  • Strong communication and collaboration skills.

Good to Have:

  • Certifications: CompTIA Security+, CEH, Microsoft Certified, Cisco Security, or similar.
  • Experience with cloud environments (AWS, GCP, or Azure) and cloud security best practices.
  • Familiarity with ITIL processes and ticketing tools (ServiceNow, Jira).
  • Scripting knowledge (PowerShell, Bash, Python) for automation and routine tasks.

Tech Stack:

  • Operating Systems: Windows, Linux
  • Directory Services: Active Directory, Azure AD
  • Security Tools: SIEM, EDR, DLP, IDS/IPS, Defender, CrowdStrike, Zscaler, Checkpoint, Intune, Rapid7
  • Networking: TCP/IP, DNS, VPN, Firewall configurations
  • Systems & Platforms: Microsoft 365 (O365, Exchange Online, SharePoint), VMware, Cloud (AWS/GCP/Azure)
  • Patch Management: BigFix, SCCM, ManageEngine
  • Backup & Recovery: Barracuda
  • Support Tools: ServiceNow, Jira, Remote Desktop, SSH
  • Scripting: PowerShell, Bash, Python (preferred)

  • L2/L3 Protocol

    7 days ago

    Bengaluru, Karnataka, India Mirafra Technologies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: L2/L3 Protocol & Firmware Development EngineerLocation: BangaloreJob Type: Full-TimeExperience Required: 3 to 10 YearsNotice Period: Immediate to 60 DaysIndustry: Networking / Embedded Systems / TelecommunicationsJob SummaryWe are hiring a talented L2/L3 Protocol & Firmware Development Engineer with strong expertise in:Networking...

  • L2/L3 Testing Protocols

    17 hours ago

    Bengaluru, Karnataka, India Xoriant Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About this position:We are eagerly seeking candidates in the range of experience of 3 - 6 Years forL2/L3 Testing Protocols,to join our dynamic team. The ideal candidate will play a pivotal role within the team to who is a skilled professional with exposure to security testing, preferably with networking OEM'S. You will collaborate with internal teams to...

  • L2 Server Support Engineer

    12 hours ago

    Bengaluru, Karnataka, India TVS Electronics Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Job Title: L2 Server Support EngineerExperience: 2 - 4 YearsLocation: BangaloreNote: Immediate Joiners are Preferred.Role Overview:We are looking for a skilled L2 Server Support Engineer with 2-4 years of experience in managing and troubleshooting Windows Server environments. The ideal candidate should be well-versed in VMware, O365, SharePoint, Teams...

  • L2/L3 Dataplane Developer

    6 days ago

    Bengaluru, Karnataka, India ACL Digital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hi All,ACL Digital is hiring L2/L3 Dataplane Developer. This is for Bangalore location.If anyone interested can share resume at Job Details are mentioned below:5-7 years' experience in C language, L2,L3 dataplane developmentAbility to understanding and contribute to product design along with Cisco teamExperience in Broadcom and MPLSExperience in QoS, SDK...

  • L3 Telecom Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:The Telecom L3 Engineer is responsible for providing expert level technical support and advanced troubleshooting for telecom networksThis role involves handling the most complex issues that are escalated from L2 support and ensuring the highest level of network performance and reliabilityKey Responsibilities:Expert Troubleshooting Diagnose...

  • L2/L3 Multicast Protocol Developer

    17 hours ago

    Bengaluru, Karnataka, India ACL Digital Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Dear Connections,We are hiring L2/L3 multicast protocol developer. We are looking for an immediate joiner for Bangalore location.Work Experience-7-10 YearsInterested candidates can share resume at Job Descriptions is mentioned below:Worked on L2/L3 Multicast developmentGood command over IGMPv2/v3, PIMGood understanding of multicast network topology...

  • L2 L3 Development Engineer

    12 hours ago

    Bengaluru, Karnataka, India Marvell Technology Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About MarvellMarvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities.At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries,...

  • L3 Operation Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Terralogic Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Total Experience:8+ years | Experienced with US ClientsJob Skills:Azure Cloud services (IaaS, PaaS provisioning & troubleshooting, ARM templates)Microsoft 365 administrationPowerShell scripting (and other scripting knowledge: VB, Batch, etc.)Azure AD (Conditional Access, Identity Mgmt)Server Administration (Windows Server roles like ADDS, DNS, DHCP,...

  • Senior L2/L3 Production Support Engineer, SRE

    4 days ago

    Bengaluru, Karnataka, India Luxoft Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Project description Luxoft is one of the leading service provider for Banking and Capital Market customers. Luxoft has been engaged by an large Australian bank for providing L1/L2 Application Monitoring and Production Support services for business-critical applications and interfaces on 24/5 basis on a managed outcome basis in the Global Markets business...

  • L2 Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Aanseacore Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job DescriptionWe are looking for a highly skilled L2 Support Engineer MDM (Mobility) to join our enterprise mobility support team. The role involves providing Level 2 support for MDM/MAM platforms such as Microsoft Intune, AirWatch, MobileIron, and Jamf, ensuring seamless mobile device management, troubleshooting escalations, and supporting enterprise...