Technical Support Executive

2 weeks ago


Govindpura Bhopal Madhya Pradesh, India ACE INFOTEXiS PVT . Full time ₹ 84,000 - ₹ 4,20,000 per year

Job Title: Technical Support Executive

Location: Govindpura, Bhopal

Experience: Minimum 1 Year (in a relevant technical support role)

Qualification: Diploma or Degree in Mechanical Engineering

Required Skills :

  • Strong knowledge of mechanical systems and technical drawings
  • Good communication and problem-solving skills
  • Familiarity with MS Office tools (Excel, Word, Outlook)
  • Basic knowledge of CAD software (AutoCAD/SolidWorks) is a plus.

Key Responsibilities:

  • Provide technical support to customers, clients, or internal teams regarding mechanical components and systems
  • Analyze and interpret technical drawings, blueprints, and specifications to assist with queries
  • Collaborate with the design, production, and quality teams to resolve technical issues
  • Document support cases, resolutions, and maintain a knowledge base for recurring issues
  • Assist in preparing technical manuals, reports, and documentation
  • Ensure timely resolution of technical issues to maintain customer satisfaction

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person



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