Support Engineer

2 weeks ago

Vadodara, Gujarat, India SUN PHARMA Full time

About Sun Pharma:

Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$ 5.4 billion. Supported by 43 manufacturing facilities, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe.

Job Summary

LIMS Testing & Documentation Specialist will be responsible for the thorough testing of LIMS application before deployment or patch deployment. This role requires a deep understanding of laboratory workflows, strong technical & testing skills, and the ability to work closely with cross-functional teams to ensure the LIMS meets the needs of the organization

Roles and Responsibilities


• Support testing of LIMS functionalities to ensure the functionality available, is working as per users' expectation as well as it meets the approved user requirement specification.


• Develop testing strategy and execute it to meet the implementation timelines.


• Perform the impact assessment of newly added functions on the existing functionalities.


• Rigorously test the newly introduced functionalities based on its impact on the existing functionalities.


• Provide training and support to end-users, ensuring they are proficient in using the LIMS.


• Troubleshoot and resolve any issues related to LIMS performance, functionality, and integration with other systems/instruments.


• Maintain comprehensive documentation of the LIMS implementation process, including user guides and technical manuals.


• Shall be aware about documentation of LIMS application as per GMP. Shall be able to create and manage documentation of LIMS application to ensure system is in compliance state.

Qualifications and Preferences

Qualifications:


• Bachelor's degree in Information Technology, or Computer Science or related field.


• Minimum of 4-5 years of experience in LIMS implementation & Instrument Integration activity, preferably in a pharmaceutical or biotech environment.


• Strong understanding of laboratory processes and workflows.


• Proficiency in LIMS software (Expertise on CaliberLIMS is preferred)


• Excellent testing skills, with the ability to manage multiple tasks and projects simultaneously.


• Strong analytical and problem-solving skills.


• Excellent communication and interpersonal skills.


• Experience with regulatory compliance requirements (e.g., FDA, GMP, GLP).

Preferred Qualifications:


• Advanced degree in Life Sciences, Information Technology, or a related field.


• Familiarity with laboratory instruments and their integration with LIMS


• Experience with Caliber LIMS is preferred.


• Good documentation skills to create and manage GxP documents.

Selection Process:

  1. Interested Candidates are mandatorily required to apply through the listing on Jigya. Only applications received through Jigya will be evaluated further.
  2. Shortlisted candidates may need to appear in an Online Assessment and/or a Technical Screening interview administered by Jigya, on behalf on Sun Pharma
  3. Candidates selected after the screening rounds will be processed further by Sun Pharma

  • IT Support Engineer

    4 days ago

    Vadodara, Gujarat, India TSProtech Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Title: Desktop Support EngineerLocation:Noida, UPExperience:2–5 YearsAbout the Role:We're looking for a proactive IT Support Engineerto ensure seamless IT operations by providing end-user support, maintaining systems, and ensuring smooth functioning of hardware, software, and networks. You'll play a key role in keeping our technology reliable, secure,...

  • L2 Support Engineer'

    6 days ago

    Vadodara, Gujarat, India Blue Chip Computer Systems Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    We're Hiring: L2 Support Engineer (Remote – Vadodara, Gujarat)Are you a tech-savvy problem solver with a passion for delivering exceptional support? We're looking for an experienced Level 2 Support Engineer to join our growing teamLocation: Vadodara, Gujarat (Remote)Employment Type: Full-TimeExperience Level: 5+ years in technical support or related...

  • VoIP Support Engineer

    4 days ago

    Vadodara, Gujarat, India Convoso Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.Who We Are:While headquartered in Los Angeles, the Convoso team can be found around the globe...

  • Technical Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India Tradesec AMC Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Overview As a Technical Support Engineer, you will play a crucial role in providing technical assistance and support to customers with hardware and software systems. This position is essential in ensuring the smooth functioning of technical systems and enhancing customer satisfaction through timely and effective solutions.Key responsibilitiesRespond to...

  • Engineer, Service Sales Support

    4 days ago

    Vadodara, Gujarat, India Valmet Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Are you an enthusiastic, self-driven, and result-oriented professional who wants to help improve our customers' performance? We are looking for a Engineer, Service, Sales Support to join our team in Vadodara. In this role, you will: Key Responsibilities:1. Provide best technical advice to the sales and service team and customers to develop, sell, and...

  • L1 Technical Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India Fusion Factor Full time ₹ 30,00,000 - ₹ 42,00,000 per year

    Job Description:Job Title: L1 Engineer (Level 1 Support)Location: VadodaraFull-TimeSalary Range: 30-40KAn L1 Engineer plays a vital role in providing entry-level technical support in IT and support services. The primary responsibility of an L1 Engineer is to respond to technical inquiries, troubleshoot issues, and escalate complex problems when necessary....

  • Technical Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India Relcon Systems Full time ₹ 1,56,00,000 - ₹ 1,80,00,000 per year

    Job DescriptionAge Criteria*: Minimum-21 years, maximum-40 years as on Qualification: ITI/ Diploma/ B.E. in Electronics and Communication & Instrumentation engineering.Experience*: Fresher/ minimum 1 year experienced can applyPurpose: For system troubleshooting and fault finding and giving training to Field service engineers.Language Proficiency: Proficiency...

  • Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India Hex Wireless Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    You will work as a member of the support team, who will be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.Key Responsibilities:• Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable...

  • IT Support Technician

    2 weeks ago

    Vadodara, Gujarat, India CARE INFOTECH Full time

    An IT Support Engineer provides technical assistance and support to end users for hardware, software, and network-related issues.Key responsibilities include:Installing, configuring, and maintaining desktops, laptops, and printers.Providing remote and on-site technical support to users.Troubleshooting operating system, software, and network connectivity...

  • Customer Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India Parle Global Technologies Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Minimum 6 Years of Experience in Customer support field.Technical Knowledge of Pharma Machineries like, compression, filling, tubing, etc.To understand user requirement to convert leads into orders to prepare technical scope and quotation.To visit customer for inspection of machines of retrofitting and upgradation.To resolve customer issues / requirement...