L2 Support Engineer'

16 hours ago

Vadodara, Gujarat, India Blue Chip Computer Systems Full time ₹ 4,80,000 - ₹ 7,20,000 per year

We're Hiring: L2 Support Engineer (Remote – Vadodara, Gujarat)

Are you a tech-savvy problem solver with a passion for delivering exceptional support? We're looking for an experienced Level 2 Support Engineer to join our growing team

Location: Vadodara, Gujarat (Remote)

Employment Type: Full-Time

Experience Level: 5+ years in technical support or related field

What You'll Do:

  • Provide second-level technical support to clients and internal teams
  • Troubleshoot complex software, network, or system issues
  • Collaborate with L1 engineers and escalate critical issues to L3/dev teams
  • Analyze logs, identify root causes, and implement corrective actions
  • Maintain documentation of issues, solutions, and best practices

What We're Looking For:

  • Strong knowledge of Windows/Linux environments
  • Experience with databases (MySQL, PostgreSQL, or similar)
  • Familiarity with APIs, logs, and network troubleshooting
  • Strong communication and problem-solving skills
  • Ability to work independently in a remote setup

Nice to Have:

  • Experience with cloud platforms (AWS, Azure, or GCP)
  • Scripting knowledge (Bash, Python, PowerShell)
  • ITIL Certification or similar is a plus

Why Join Us?

  • Collaborative and supportive culture
  • Growth-oriented team with exciting projects

Job Type: Full-time

Pay: ₹40, ₹60,000.00 per month

Benefits:

  • Leave encashment
  • Work from home

Application Question(s):

  • Are you willing to work in multiple technology?

Experience:

  • Technical support: 5 years (Required)

Location:

  • Vadodara, Gujarat (Required)

Work Location: In person

  • Desktop Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India VyntraPro Innovations Full time ₹ 60,000 - ₹ 80,000 per year

    Hiring: Desktop Support Engineer – L2 | Vadodara, Gujarat | 3+ Years ExperiencePosition: Desktop Support Engineer (Level 2)Department: Information TechnologyJob Summary:We are looking for an experienced Desktop Support Engineer (Level 2) to join our IT team. In this role, you will provide advanced technical support, resolve complex issues, and ensure the...

  • Support Analyst L2

    4 days ago

    Vadodara, Gujarat, India Paul Mason Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Summary of the positionThe role requires an individual who undertakes resolution of incoming issues, within expectedtechnical capability, understands the impact of incidents on the client and responds appropriately –exhibits right sense of urgency. Key accountabilitiesRegularly reviews incidents logged, highlighting trends & recurring issues to 3rd line...

  • L1 Technical Support Engineer

    4 days ago

    Vadodara, Gujarat, India Fusion Factor Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Job description:Job Description:Job Title: L1 Engineer (Level 1 Support)Location: VadodaraFull-TimeSalary Range: 30-40KAn L1 Engineer plays a vital role in providing entry-level technical support in IT and support services. The primary responsibility of an L1 Engineer is to respond to technical inquiries, troubleshoot issues, and escalate complex problems...

  • L1 Technical Support Engineer

    6 days ago

    Vadodara, Gujarat, India Fusion Factor Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Description:Job Title: L1 Engineer (Level 1 Support)Location: VadodaraFull-TimeSalary Range: 30-40KAn L1 Engineer plays a vital role in providing entry-level technical support in IT and support services. The primary responsibility of an L1 Engineer is to respond to technical inquiries, troubleshoot issues, and escalate complex problems when necessary....

  • L1 Technical Support Engineer

    4 days ago

    Vadodara, Gujarat, India Fusion Factor Full time ₹ 30,00,000 - ₹ 42,00,000 per year

    Job Description:Job Title: L1 Engineer (Level 1 Support)Location: VadodaraFull-TimeSalary Range: 30-40KAn L1 Engineer plays a vital role in providing entry-level technical support in IT and support services. The primary responsibility of an L1 Engineer is to respond to technical inquiries, troubleshoot issues, and escalate complex problems when necessary....

  • Product Support Engineer

    3 weeks ago

    Vadodara, Gujarat, India PairSoft Full time

    Title L2 Support Engineer Product Support Timings During Daylight Savings DLS when it starts 4 30 PM to 1 00 AM IST When DLS ends 5 00 PM to 1 30 AM IST Location Permanent work from Home Job Summary As a member of the PairSoft Support team the Technical Customer Support Engineer Tier 2 is responsible for handling software issues reported by...

  • Support Engineer

    6 days ago

    Vadodara, Gujarat, India Equi-Net Security Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Support Engineer - Security SystemsJob Summary: We are seeking a Support Engineer with expertise in security and surveillance solutions. The role involves providing technical support, troubleshooting, and maintenance of security systems, including CCTV, access control, fire alarms, and intrusion detection systems.Key Responsibilities:Provide...

  • Customer Support Engineer

    3 days ago

    Vadodara, Gujarat, India HI FAB Engineers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Job Title : Engineer Department : Customer Support Location : Baroda No. of Position : 3 Reports To : Manager Job Summary: This is a full-time on-site role for a Field Services Engineer. The Field Services Engineer will be responsible for day-to-day tasks such as troubleshooting, technical support, preventive maintenance, and...

  • L3 Network Engineer, Major Incident Management

    1 week ago

    Vadodara, Gujarat, India Nextbridge It Solutions Inc Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesWe are seeking a highly skilled L3 Network Engineer to join our global IT Operations team. This role is central to our Major Incident Management (MIM) process, focusing on the rapid response and resolution of critical Priority-1 (P1) network incidents. This position requires deep technical expertise in enterprise networking, security...

  • Network Support Engineer

    3 days ago

    Vadodara, Gujarat, India Cyber Hospitality Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Company DescriptionAt Cyber Hospitality, we offer high-quality applications, software, and website development services. Known for our excellent track record and wealth of experience, we provide unique benefits that make working with us exceptionally valuable. Our dedicated team is committed to delivering top-notch solutions tailored to our clients' needs,...