Customer Support Engineer

Overview As a Technical Support Engineer, you will play a crucial role in providing technical assistance and support to customers with hardware and software systems. This position is essential in ensuring the smooth functioning of technical systems and enhancing customer satisfaction through timely and effective solutions.Key responsibilitiesRespond to...

Key Responsibilities in the role:Key Responsibilities in the role:Customer Project ManagementEnsuring that the order has all the required information and can fulfil the order in the specified timeframe.Completing the Discovery phase.Coordinating with the customers and the internal teams to complete the project in a timely mannerCreating Project Plans and...

Seeking a Support Engineer to provide tech support, maintenance, and installation for security systems (CCTV, access control, alarms). Requires experience in surveillance, networking, troubleshooting, and fieldwork. Diploma/Degree in IT/ElectronicsAnnual bonusFood allowanceProvident fund

You will work as a member of the support team, who will be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.Key Responsibilities:• Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable...

Location: Vadodara, Gujarat (Onsite)Shift: US Shift (Rotational)Employment Type: Full-TimeWorking Days: 5 working daysKey Responsibilities:Need 2+ years of experience as a Customer Support Analyst.Need experience in installing and configuring computer systems and applications.Respond to customer inquiries and assist in troubleshooting and resolving...

Job Title: Senior Executive – Customer Support (IT Services)Location: [Insert Location]Department: IT Services / Customer SupportReports To: Team Lead – Helpdesk / Manager – IT ServicesEmployment Type: Full-timeJob Summary:We are seeking an experienced and customer-oriented Senior Executive – Customer Support (IT Services) to lead support activities...

1) Analysis of investment opportunities for international clients2) Sourcing investment opportunities from international market3) Fluent English speaking & writing Required Candidate profile1) Previous experience in international BPO, Customer support or international recruitment2) Good English-speaking skills Perks and benefits1) Monthly Incentives2)...

Position: Customer Support Executive(CSE)Employment Type: Full-TimeEligibility Criteria:Age: 18 – 35 yearsQualification:Minimum 12th Pass / DiplomaOR 10th + 2 years of ITIComputer Skills: Basic computer knowledgeKey Responsibilities:Handle customer requests, queries, and complaints effectively through inbound calls.Provide accurate information and support...

Role & ResponsibilitiesResponding to customer queries and issues via phone, email, chat, or remote softwareDiagnosing and resolving software problems using various tools and techniquesEscalating complex or unresolved issues to the appropriate team or departmentDocumenting and reporting software bugs, errors, feedback, and suggestionsProviding software...

Loc: Vadodara Role: We're hiring Customer Service Representatives to handle customer queries via calls, emails, or chat. You'll assist customers, resolve issues, and ensure a smooth service experience. Some roles may include content moderation tasks.