Customer Relationship Executive

5 days ago


Panampilly Nagar Kochi Kerala, India LONGEFIT HEALTH PRIVATE LIMITED Full time ₹ 2,16,000 - ₹ 2,64,000 per year

Job post summary

Pay: ₹18,000 - ₹22,000 per month

Job description:

At Longefit, we're redefining the fitness experience. As a premium health and wellness center, we provide personalized services that go beyond workouts — supporting our clients' long-term fitness and well-being.

Role Overview

We are seeking a proactive and committed Customer Relationship Executive (CRE) to join our studio & Headoffice team. As the first point of contact, you will play a vital role in building strong client relationships and ensuring a seamless customer experience.

Key Responsibilities

  • Manage and follow up on leads and inquiries
  • Address client concerns promptly and professionally
  • Coordinate with the fitness studio team for smooth daily operations
  • Maintain accurate client records (digital & physical)
  • Report to the Marketing Lead

Requirements

  • Minimum 1 year of experience in a customer-interacting role
  • Excellent verbal & written communication skills
  • Fluency in English and Malayalam
  • Professional phone & in-person etiquette
  • Ability to work independently as well as in a team

Job Types: Full-time, Permanent

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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