Customer Relationship Manager

3 days ago

HSR Layout India EventsHigh Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Responsibilities - 

  • Events High gets lots of queries from customer  regarding events that they wish to attend. Your job would be to respond to customer queries via email and calls. 
  • Outbound efforts to call customers to understand their pain points and any issues that they may have faced while using our product. 
  • Ensure that each consumer request has been responded within a certain time period. 
  • Follow up with event organizers to answer user specific queries.
  • Respond to queries or comments posted on our social media channels.

In short, you are going to be the interface between Events High and its audience. 

Requirements - 

  • Excellent people management skills.
  • Strong verbal and written communication skills.
  • Min Experience - 0. Freshers are welcome.
  • Max Experience - 3 yrs. 
  • Very comfortable with social media.
  • Passionate, self-driven individual with a keen eye for perfection and little-details
  • Interest in events space is a big plus.

Salary range - 20K - 30K per month

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