Store Manager

1 day ago

Aluva, Kerala, India Wondermont Industries Pvt Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Cutie Pie Cake Shop is seeking a dynamic and customer-focused Store Manager/MIT to oversee daily operations, lead a small team, and ensure exceptional customer service and product quality. This role is ideal for someone passionate about desserts, retail management, and creating a delightful experience for every guest.

Role & responsibilities

Key Responsibilities:

1. Store Operations

  • Oversee daily operations including opening/closing procedures
  • Ensure cleanliness, organization, and compliance with health & safety standards
  • Maintain all equipment and coordinate maintenance when needed

2. Team Leadership

  • Recruit, train, and manage a team of bakery staff, decorators, and front-of-house
  • Create and manage work schedules
  • Provide performance feedback and support staff development

3. Customer Service

  • Ensure high-quality customer service and resolve complaints or issues professionally
  • Manage custom orders, special requests, and seasonal offerings
  • Maintain a friendly and inviting atmosphere in-store

4. Inventory & Supply Management

  • Monitor and manage stock of ingredients, packaging, and supplies
  • Coordinate with suppliers and place timely orders
  • Track usage and reduce waste

5. Sales & Marketing

  • Drive sales through upselling, promotions, and customer loyalty initiatives
  • Support social media promotions and local marketing events
  • Monitor sales trends and suggest new ideas to increase footfall

6. Financial Oversight

  • Handle cash register/POS and reconcile daily sales
  • Manage petty cash and basic expense tracking
  • Assist with budgeting and financial reporting

Requirements:

  • Proven experience in retail or food service management (bakery/caf experience is a plus)
  • Strong leadership and organizational skills
  • Excellent customer service and communication abilities
  • Basic financial and inventory management knowledge
  • Comfortable using POS systems, spreadsheets, and scheduling tools
  • Flexible to work weekends, holidays, and peak hours

Desired Traits:

  • Passion for cakes, baking, and creating memorable experiences
  • Energetic and solution-oriented attitude
  • Eye for detail and shop presentation
  • Ability to thrive in a fast-paced environment

Opportunities for Growth:

As Cutie Pie Cake Shop expands, this role has potential to grow into an Area Manager or Area Manager position for the right candidate.

What We Offer

PF,ESI etc

Paid time leaves

Additional Perks

  • Employee discount on cakes
  • Staff meals or snacks during shifts
  • Uniforms or grooming allowance
  • Training and internal growth opportunities
  • Employee engagement activities and celebrations

  • Graphic Designer

    1 day ago

    Aluva, Kerala, India Cedar Home Store Full time

    Company DescriptionCedar Home Store brings you unique pieces of premium quality designer furniture to suit every nook and cranny of your homes or commercial centers. We have the best team of product designers, architects, visualizers, carpenters, and skilled workers in our manufacturing plants and warehouses who are dedicated to producing quality work...

  • Sales Executive

    23 hours ago

    Aluva, Kerala, India Cedar Home Store Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Close sales deals* Manage customer relationships* Generate leads through cold calling and networking* Meet sales targets* Present product solutionsAccessible workspaceHealth insuranceAnnual bonusSales incentivesPerformance bonusRetention bonusProvident fundJob/soft skill training

  • Team Leader Retail

    1 day ago

    Aluva, Kerala, India Cutie Pie Cakes Full time ₹ 1,68,000 - ₹ 1,98,000 per year

    Key Responsibilities:Team Management & SupervisionLead, motivate, and guide the retail staff to deliver excellent customer service.Prepare staff duty rosters and ensure proper shift coverage.Conduct daily briefings and assign responsibilities.Train new team members on products, sales techniques, and customer handling.Sales & Customer ServiceEnsure customers...

  • Business Development Executive

    5 days ago

    Aluva, Kerala, India waterstore Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Business Development ExecutiveCompany: Water StoreLocation: Aluva, KochiAbout Water StoreWater Store is a leading provider of high-quality water purifiers, filters, and complete water treatment solutions, ensuring safe and healthy drinking water for homes and businesses. We specialize in the sales, installation, and after-sales service of major...

  • CSA (Customer Service Associate)

    1 day ago

    Aluva, Kerala, India Vanitham Margin Free Supermarket Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Customer Service Associate (CSA)Location: Aluva - Chalakkal, ErnakulamJob Type: Full-timeReporting to: Store ManagerJob Summary:We are looking for a friendly and customer-focused Customer Service Associate to assist customers, resolve queries, and ensure a smooth and positive shopping experience. The ideal candidate should have good communication...

  • Sales promoter

    1 week ago

    Aluva, Kerala, India Team Thai Full time ₹ 1,60,000 - ₹ 2,40,000 per year

    Actively engage with customers to promote FMCG products, explain their features, benefits, and unique selling points.Deliver exceptional customer service by addressing customer needs, resolving complaints and ensure a positive shopping experience.Influence customers purchasing decision through effective communication and product demonstration.Develop and...

  • Digital Marketing Intern

    5 days ago

    Aluva, Kerala, India Kachappilly Gold Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location: AngamalyType: Full-timeAbout Us:Kachappilly Gold is a small but growing jewellery brand known for our craftsmanship, trust, and timeless designs. We're looking for someone who can help us grow our online presence while also being part of our in-store customer experience.Role Overview:We need a creative and proactive person who can handle digital...

  • Assistant Sales Manager

    1 day ago

    Aluva, Kerala, India Abj Associates Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job Title:Showroom Executive – Fresher (Premium Furniture Showroom)Location:Aluva – Accommodation ProvidedWork Timings:Shift 1: 9:30 AM – 6:30 PMShift 2: 12:00 PM – 9:00 PM(Weekly off available)Job Description:We are seeking a dynamic and well-presented fresher candidate to join our premium-class furniture showroom. The ideal candidate should hold a...

  • Customer Relationship Executive

    7 days ago

    Aluva, Kerala, India Urban Locomote(Royal Enfield) Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    o Collects customer feedbacko Plans corrective action with CREo One point of contact for customer complaints by receiving customer complaintso Note down the concerns of the dissatisfied customer in detail in complaint tracker (collected through 3rd day feedback / 1-2-3 In Moment Score)o Ensure resolution of customer complaintso Tracking of all complaints and...

  • CDP (indian and chinese cuisine)

    6 days ago

    Aluva, Kerala, India S River Resorts Full time ₹ 2,80,000 - ₹ 3,12,000 per year

    To ability be punctual on shift with clean uniform grooming 5 minutes before every shift started and it was part was follow Department P&P.The ability to follow instructions by Senior chef and be open on accepting coaching and changes.The ability to assist senior chef on daily operation needs and work closely with others colleagues.Assisting junior...