
Store Manager
2 days ago
Cutie Pie Cake Shop is seeking a dynamic and customer-focused Store Manager/MIT to oversee daily operations, lead a small team, and ensure exceptional customer service and product quality. This role is ideal for someone passionate about desserts, retail management, and creating a delightful experience for every guest.
Role & responsibilities
Key Responsibilities:
1. Store Operations
- Oversee daily operations including opening/closing procedures
- Ensure cleanliness, organization, and compliance with health & safety standards
- Maintain all equipment and coordinate maintenance when needed
2. Team Leadership
- Recruit, train, and manage a team of bakery staff, decorators, and front-of-house
- Create and manage work schedules
- Provide performance feedback and support staff development
3. Customer Service
- Ensure high-quality customer service and resolve complaints or issues professionally
- Manage custom orders, special requests, and seasonal offerings
- Maintain a friendly and inviting atmosphere in-store
4. Inventory & Supply Management
- Monitor and manage stock of ingredients, packaging, and supplies
- Coordinate with suppliers and place timely orders
- Track usage and reduce waste
5. Sales & Marketing
- Drive sales through upselling, promotions, and customer loyalty initiatives
- Support social media promotions and local marketing events
- Monitor sales trends and suggest new ideas to increase footfall
6. Financial Oversight
- Handle cash register/POS and reconcile daily sales
- Manage petty cash and basic expense tracking
- Assist with budgeting and financial reporting
Requirements:
- Proven experience in retail or food service management (bakery/caf experience is a plus)
- Strong leadership and organizational skills
- Excellent customer service and communication abilities
- Basic financial and inventory management knowledge
- Comfortable using POS systems, spreadsheets, and scheduling tools
- Flexible to work weekends, holidays, and peak hours
Desired Traits:
- Passion for cakes, baking, and creating memorable experiences
- Energetic and solution-oriented attitude
- Eye for detail and shop presentation
- Ability to thrive in a fast-paced environment
Opportunities for Growth:
As Cutie Pie Cake Shop expands, this role has potential to grow into an Area Manager or Area Manager position for the right candidate.
What We Offer
PF,ESI etc
Paid time leaves
Additional Perks
- Employee discount on cakes
- Staff meals or snacks during shifts
- Uniforms or grooming allowance
- Training and internal growth opportunities
- Employee engagement activities and celebrations
-
Department Manager
3 days ago
Aluva, Kerala, India Reliance Retail Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob PurposeEffectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.Education QualificationsGraduation/ Post GraduationKey Responsibilities Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand,...
-
Sales Executive
3 days ago
Aluva, Kerala, India Cedar Home Store Full time ₹ 4,00,000 - ₹ 12,00,000 per yearResponsibilities:* Close sales deals* Manage customer relationships* Generate leads through cold calling and networking* Meet sales targets* Present product solutionsAccessible workspaceHealth insuranceAnnual bonusSales incentivesPerformance bonusRetention bonusProvident fundJob/soft skill training
-
Team Leader Retail
4 weeks ago
Aluva, Kerala, India Cutie Pie Cakes Full timeKey Responsibilities Team Management Supervision Lead motivate and guide the retail staff to deliver excellent customer service Prepare staff duty rosters and ensure proper shift coverage Conduct daily briefings and assign responsibilities Train new team members on products sales techniques and customer handling Sales Customer Service ...
-
Team Leader Retail
2 days ago
Aluva, Kerala, India Cutie Pie Cakes Full time ₹ 1,68,000 - ₹ 1,98,000 per yearKey Responsibilities:Team Management & SupervisionLead, motivate, and guide the retail staff to deliver excellent customer service.Prepare staff duty rosters and ensure proper shift coverage.Conduct daily briefings and assign responsibilities.Train new team members on products, sales techniques, and customer handling.Sales & Customer ServiceEnsure customers...
-
CSA (Customer Service Associate)
2 days ago
Aluva, Kerala, India Vanitham Margin Free Supermarket Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Title: Customer Service Associate (CSA)Location: Aluva - Chalakkal, ErnakulamJob Type: Full-timeReporting to: Store ManagerJob Summary:We are looking for a friendly and customer-focused Customer Service Associate to assist customers, resolve queries, and ensure a smooth and positive shopping experience. The ideal candidate should have good communication...
-
Assistant Sales Manager
2 days ago
Aluva, Kerala, India Abj Associates Full time ₹ 2,50,000 - ₹ 3,00,000 per yearJob Title:Showroom Executive – Fresher (Premium Furniture Showroom)Location:Aluva – Accommodation ProvidedWork Timings:Shift 1: 9:30 AM – 6:30 PMShift 2: 12:00 PM – 9:00 PM(Weekly off available)Job Description:We are seeking a dynamic and well-presented fresher candidate to join our premium-class furniture showroom. The ideal candidate should hold a...
-
15h Left: Assistant Sales Manager
4 weeks ago
Aluva, Kerala, India Abj Associates Full timeJob Title Showroom Executive - Fresher Premium Furniture Showroom Location Aluva - Accommodation Provided Work Timings Shift 1 9 30 AM - 6 30 PM Shift 2 12 00 PM - 9 00 PM Weekly off available We are seeking a dynamic and well-presented fresher candidate to join our premium-class furniture showroom The ideal candidate...
-
3 Days Left Delivery Driver
3 weeks ago
Aluva, Kerala, India CRESTO BHARATH Full timeJob Title Delivery Driver - Furniture Store Department Logistics Operations Location Ambattukavu Aluva Reports To Delivery Supervisor Logistics Manager Responsibilities Safely load transport and unload furniture to customer locations Interact with customers professionally and assist with setup Ensure items are delivered in perfect...
-
Delivery Driver 3 Days Left
3 weeks ago
Aluva, Kerala, India CRESTO BHARATH Full timeJob Title Delivery Driver - Furniture Store Department Logistics Operations Location Ambattukavu Aluva Reports To Delivery Supervisor Logistics Manager Responsibilities Safely load transport and unload furniture to customer locations Interact with customers professionally and assist with setup Ensure items are delivered in perfect...
-
Customer Relationship Executive
1 week ago
Aluva, Kerala, India Urban Locomote(Royal Enfield) Full time ₹ 1,44,000 - ₹ 1,80,000 per yearo Collects customer feedbacko Plans corrective action with CREo One point of contact for customer complaints by receiving customer complaintso Note down the concerns of the dissatisfied customer in detail in complaint tracker (collected through 3rd day feedback / 1-2-3 In Moment Score)o Ensure resolution of customer complaintso Tracking of all complaints and...