Customer Service Executive

11 hours ago

Mumbai, Maharashtra, India Betacore Corporate Services Private Limited Full time ₹ 30,00,000 - ₹ 45,00,000 per year

Job Description:

Hiring for Customer Service Executives (Tele-Callers) to join our growing team in Mumbai (Andheri & Thane) and Bangalore (HSR & HRBR).

If you enjoy meaningful conversations, thrive in a fast-paced environment, and want to help people find their dream homes, this role is for you

Responsibilities:

  • Engage with channel partners in the real estate ecosystem to generate qualified leads.
  • Conduct cold calling to identify and convert potential leads into sales opportunities.
  • Maintain high tele-calling quality standards and optimize call scripts.
  • Stay updated on market trends in interior design & real estate.
  • Achieve performance targets for call volume, lead generation, and conversions.
  • Deliver excellent customer interactions with a consultative approach.

Requirements:

  • 1–6 years of experience in Customer Service / Tele-calling / Sales.
  • Excellent verbal communication skills in English.
  • Strong interpersonal and relationship-building skills.
  • Positive, self-motivated, and goal-driven.
  • Comfortable working 6 days a week (Monday/Tuesday week off).
  • Graduation required.

Why Join Us:

  • Be part of a fast-growing design-forward brand with 2000+ homes delivered.
  • Thrive in a culture of innovation, collaboration, and growth.
  • Exciting career growth opportunities as we expand into new cities.

Job Types: Full-time, Permanent

Pay: ₹300, ₹500,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • How many years of experience do you have in tele-calling / customer service / inside sales?
  • Are you comfortable working 6 days a week (with weekly off on Monday/Tuesday)?
  • Which location do you prefer?

Mumbai – Andheri

Mumbai – Thane

Bangalore – HSR Layout

Bangalore – HRBR Layout

  • What is your current CTC?

  • What is your expected CTC?

  • What is your notice period / availability to join?

Education:

  • Bachelor's (Required)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

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