Tele Calling Executive

7 days ago

Wazirabad Gurugram Haryana, India Centre For Aesthetics Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Description – Telecaller (Cosmetic Surgery & Aesthetic Centre)

Position: Telecaller / Patient Relationship Executive

Location: Centre for Aesthetics, Sector 43, Gurugram

Employment Type: Full-time

About Us

We are a premium cosmetic surgery and aesthetic services centre, offering advanced surgical and non-surgical treatments to help our clients look and feel their best. We pride ourselves on providing expert care, world-class procedures, and a highly personalized patient experience.

Role Overview

We are looking for an enthusiastic and result-driven Telecaller who will be responsible for generating quality leads through proactive calling, follow-ups, and conversions. The role requires excellent communication skills, patient handling abilities, and a persuasive approach to build trust and encourage clinic visits.

Key Responsibilities

  • Make outbound calls to potential clients from provided databases, inquiries, and leads.
  • Explain services (cosmetic surgeries, non-surgical aesthetic treatments, skin & hair procedures) in a professional and empathetic manner.
  • Generate qualified leads and ensure minimum 60-80 calls per day.
  • Follow up consistently with prospects to nurture interest and encourage booking appointments.
  • Maintain and update client interaction records in CRM/lead sheet.
  • Work closely with the marketing and front-desk team to align on lead flow and conversion strategies.
  • Handle patient queries with confidentiality, sensitivity, and professionalism.

Requirements

  • Proven experience as a telecaller / telesales / BPO / healthcare call centre executive (experience in beauty, aesthetics, or healthcare industry preferred).
  • Excellent communication skills in English and Hindi (polite, clear, and persuasive).
  • Strong ability to convince and counsel prospective patients.
  • Target-oriented with a focus on lead generation and conversion.
  • Basic knowledge of cosmetic surgery, dermatology, or beauty industry will be an added advantage.
  • Computer literacy (MS Office / CRM tools).

What We Offer

  • Competitive fixed salary + attractive incentives for achieving targets.
  • Training on cosmetic and aesthetic services.
  • Growth opportunities in a premium and expanding cosmetic surgery centre.
  • Professional, supportive, and rewarding work environment.

Job Type: Full-time

Pay: ₹9, ₹29,982.95 per month

Benefits:

  • Cell phone reimbursement

Ability to commute/relocate:

  • Wazirabad, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Healthcare: 2 years (Preferred)

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

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