Automotive Service Advisor

4 days ago

Rajarhat Gopalpur Kolkata, India Dugar Automotives Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title: Service Advisor – Two Wheeler (Honda)

Company: Dugar Automotives Private Limited

Location: Kolkata, West Bengal

About the Company:

Dugar Automotives Pvt. Ltd. is an authorized Honda Two-Wheeler dealership based in Kolkata. We are committed to delivering exceptional customer service, reliable vehicle maintenance, and a superior ownership experience.

Position Overview:

We are looking for an experienced Service Advisor to join our Service Department. The ideal candidate should have prior experience in a similar role with a reputed two-wheeler brand. The Service Advisor will be responsible for interacting with customers, understanding their vehicle service needs, coordinating with the workshop team, and ensuring a smooth and satisfying service experience.

Key Responsibilities:

  • Greet customers and understand their service and repair requirements.
  • Prepare job cards and estimate costs and delivery timelines.
  • Coordinate with the workshop team to ensure timely completion of service jobs.
  • Conduct vehicle inspections and ensure quality standards are maintained.
  • Communicate service updates and additional repair recommendations to customers.
  • Handle customer queries and complaints professionally.
  • Maintain accurate service records and support warranty claim processes.

Candidate Requirements:

  • Experience: Minimum 1–3 years of experience as a Service Advisor with a recognized two-wheeler brand (Honda experience preferred).
  • Qualification: Diploma/ITI in Automobile Engineering or equivalent preferred.
  • Skills: Strong customer handling, communication, and coordination skills.
  • Basic knowledge of two-wheeler mechanics and service procedures.
  • Proficiency in using dealership management software (DMS) will be an advantage.

Remuneration:

Attractive salary package commensurate with experience and performance.

How to Apply:

Interested candidates may send their resume to or contact Susmita Hait for more details.

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