Service Advisor

21 hours ago

Kolkata West Bengal, India Dewar’s Garage Full time

**Job Overview**:
**Key Responsibilities**:
1. Attend customers and consult with them on their vehicle's service needs, providing technical advice and guidance on recommended repairs and maintenance.
2. Manage the service schedule, ensuring that all work is completed on time and to a high standard.
3. Generate revenue by service and repair work, and upselling additional services as required.
4. Maintain accurate and up-to-date records of all customer interactions and service work.
5. Ensure that customer satisfaction levels are high, and that customer complaints are addressed in a timely and effective manner.
6. Collaborate with the Service Manager and technicians to ensure that work is completed efficiently and to a high standard.

**Qualifications**:
1. Experience in a similar role in the automotive industry, preferably in a dealership environment.
2. ITI/ B.Tech/ Diploma in Automobile is required.
3. Strong technical knowledge and ability, with experience in automotive service and repair work.
4. Excellent communication and interpersonal skills, with the ability to build rapport and relationships with customers.
5. Strong sales and negotiation skills, with the ability to upsell and promote service and repair work effectively.

  • Service Advisor

    1 week ago

    Kolkata, West Bengal, India SPEED AUTO SERVICE PVT LTD Full time

    **Job for Service Advisor** **Company Name**:_**Speed Auto Service Pvt Ltd**_ **Position: Service Advisor** **Employment: Full time, Regular** **Qualification: Any graduates** **Job Location: Kolkata** **Experience: 1 Year in same field** **Must have basic excel knowledge** **Roles and Responsibility**: - Greet customers when they arrive at the...

  • Customer Service Advisor(Wfh)

    20 hours ago

    Kolkata, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring for Customer Service Advisor (Outbound) Must have experience in BPO Customer Service Minimum 3-4 years Fluent English Required Salary Max 70k - 80k Work from home Rotational Shift If interested in the above mentioned Opening kindly contact on the below given Number. **Salary**: ₹70,000.00 - ₹80,000.00 per month **Benefits**: - Work...

  • Customer Service Support Advisor

    2 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 40715- Posting Date: 26 Nov 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...

  • Customer Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 43035 - Posting Date: 20 Feb 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Customer Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41649 - Posting Date: 26 Dec 2024 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Customer Service Support Advisor

    6 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41189- Posting Date: 2 Dec 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...

  • Customer Service Support Advisor

    3 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 43041 - Posting Date: 30 Jan 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Service Advisor Automobile

    2 weeks ago

    Taratala, Kolkata, West Bengal, India Dewar's Garage Ltd. Full time

    We Are Looking for Service Advisor for our Dealership Maruti Suzuki Location - Dalhousie, Taratala,Nazirabad ( Anandapur) ,Ghatakpukur Salary : Depending on Interview **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Work Location: In person

  • Service Advisor

    6 days ago

    Shibpur, Kolkata, West Bengal, India SHRI SIRISHA AUTO PVT. LTD Full time ₹ 80,000 - ₹ 12,00,000 per year

    Job Summary:We are looking for a Service Advisor to join our team. The candidate will be responsible for assisting customers with their service needs, coordinating with technicians, and ensuring excellent customer satisfaction.Responsibilities:Greet and assist customers visiting the service center.Understand customer complaints and record details...

  • Trainee Customer Service Support Advisor

    2 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    **Trainee Customer Service Support Advisor**: - Job Req ID: 49675 - Posting Date: 2 Sept 2025 - Function: Apprentices - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 1 assists customers across all channels, delivering customer value and...